Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Area of Expertise: Professional retail and customer service associate with 17 years experience in retails operations, customer service, logistics, data entry/order entry and cash handling procedures.
Highlights
  • Customer Service Retail
  • Data Entry/ Order Entry
  • Clerical duties
  • Cashiering
  • Logistics operations
Accomplishments

Certificate for excellent Customer Service

Certificate for Completion of Time Management Training

Experience
04/2015 to 08/2015 Packer/ Order Entry Lube-Tech Services, Llc | Glenwood, MN,
  • Folded and packed goods and merchandise into compartment Prepared units for ultimate pack by weighing manually, recording the weight in computer program, and stenciling unit.
  • Verified BOM's to merchandise received from storeroom Conducted functional tests on all units to ensure that quality standards are met Inspected units for defects and repairs through suitable procedures Completed all final pack operations, including final preparation, exact completion of work orders, quality assurance documents, and examination for QA oversight policies.
08/2014 to 10/2014 Order Puller/ Order Entry Cnh Industrial | Fargo, ND,
  • Temporary Assignment at Morris Costumes: Order puller.
  • Pulled orders for shipping to different retail stores.
  • Track inventory and marl items with stock codes.
  • Scan invoices to the computer for completion.
  • Cleaned work area.
06/2013 to 03/2014 Sales Associate/ Customer Service Natural Grocers | Wichita Falls, TX,
  • Operation of POS system and window based computer applications for layaway orders and order entry.
  • Processed debit, credit, checks and cash payments for layaway department at register and online orders.
  • Stocked merchandise, and straightened apparel area at time of closing.
09/2011 to 04/2013 Production Line Worker Avis Budget Group | Chicago, IL,
  • Worked in a fast paced production line processing peppers and sweet potatoes into cans.
  • Set up, operate, and tend equipment that cooks, mixes, blends, or processes ingredients in the manufacturing of food products, according to formulas or recipes.
  • Turn valve controls to start equipment and to adjust operation to maintain product quality.
05/2009 to 08/2011 Cashier/ Hostess Interface, Inc. | San Francisco, CA,
  • Processing cash, credit and debit card payments for food orders.
  • Prepare short food orders.
  • Work on cleaning store while actively assisting customers, and perform back office work, take phone calls, or stock merchandise.
08/2008 to 01/2009 Assembler Resource MFG | City, STATE,
  • assembled leather gun hoisters, data entry of invoice information, filing, and scanning documents.
  • Order picking, packaging, knowledge of basic alphanumeric and ability perform simple calculation, perform repetitive tasks and to work for long hours.
02/2008 to 01/2009 Cashier/ Customer Service Murphy Oil USA | City, STATE,
  • Cashiering, fuel operations, processed payments on POS machine for debit, credit and checks.
  • Reports all incidents including but not limited to employee or customer injuries, gas drive-offs, theft, and property damage.
  • Data entry of nightly reports and stocking merchandise using plan-o-gram instructions.
07/2006 to 09/2008 Customer Service Associate Roses Retail Store | City, STATE,
  • Customer service desk, processed layaway order, cashiering, processed credit, debit payments on POS machine and checks.
  • Stocked merchandise with the use of plan-o-gram instructions.
07/1999 to 05/2006 Layaway Clerk Wal-Mart Super Center | City, STATE,
  • Processed layaway orders, cancellations, and refunds.
  • Cashiering, processed credit, debit and check payments on POS machine.
  • Stocked merchandise using plan-o-gram instructions.
01/1999 to 04/1999 Food Stamp Trainer Department Of Social Services | City, STATE,
  • Trained food stamp clients on usage of EBT cards.
  • Faxing, filing, switchboard, and mailing letters of announcements to food stamp clients.
11/1989 to 10/1998 Account Executive Cable TV | City, STATE,
  • Billing, accounts payable, receivable, troubleshooting cable technical problems, data entry, filing and call center operations.
Skills

Accounts payable, basic, Billing, cable, call center, Cashiering, closing, computer applications, credit, clients, Customer service, Data entry, debit, fast, Faxing, filing, functional, inventory, letters, mailing, office, window, order entry, packaging, policies, POS, processes, quality, quality assurance, QA, recording, repairs, retail, scanning, shipping, switchboard, phone, troubleshooting, and packing.

Education
Expected in 2015/2016 Diploma | Medical Billing and Coding Herzing University, Menomonee Falls, Wisconsin GPA:
Expected in 2011 Associate of Arts | Healthcare Administration University of Phoenix, Phoenix, AZ GPA:

Associates Degree

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resume Strength

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  • Personalization
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Resume Overview

School Attended

  • Herzing University
  • University of Phoenix

Job Titles Held:

  • Packer/ Order Entry
  • Order Puller/ Order Entry
  • Sales Associate/ Customer Service
  • Production Line Worker
  • Cashier/ Hostess
  • Assembler
  • Cashier/ Customer Service
  • Customer Service Associate
  • Layaway Clerk
  • Food Stamp Trainer
  • Account Executive

Degrees

  • Diploma
  • Associate of Arts

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