Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Area of Expertise: Professional retail and customer service associate with 17 years experience in retails operations, customer service, logistics, data entry/order entry and cash handling procedures.
Highlights
Customer Service Retail
Data Entry/ Order Entry
Clerical duties
Cashiering
Logistics operations
Accomplishments
Certificate for excellent Customer Service
Certificate for Completion of Time Management Training
Experience
04/2015 to 08/2015Packer/ Order EntryLube-Tech Services, Llc | Glenwood, MN,
Folded and packed goods and merchandise into compartment Prepared units for ultimate pack by weighing manually, recording the weight in computer program, and stenciling unit.
Verified BOM's to merchandise received from storeroom Conducted functional tests on all units to ensure that quality standards are met Inspected units for defects and repairs through suitable procedures Completed all final pack operations, including final preparation, exact completion of work orders, quality assurance documents, and examination for QA oversight policies.
08/2014 to 10/2014Order Puller/ Order EntryCnh Industrial | Fargo, ND,
Temporary Assignment at Morris Costumes: Order puller.
Pulled orders for shipping to different retail stores.
Track inventory and marl items with stock codes.
Scan invoices to the computer for completion.
Cleaned work area.
06/2013 to 03/2014Sales Associate/ Customer ServiceNatural Grocers | Wichita Falls, TX,
Operation of POS system and window based computer applications for layaway orders and order entry.
Processed debit, credit, checks and cash payments for layaway department at register and online orders.
Stocked merchandise, and straightened apparel area at time of closing.
09/2011 to 04/2013Production Line WorkerAvis Budget Group | Chicago, IL,
Worked in a fast paced production line processing peppers and sweet potatoes into cans.
Set up, operate, and tend equipment that cooks, mixes, blends, or processes ingredients in the manufacturing of food products, according to formulas or recipes.
Turn valve controls to start equipment and to adjust operation to maintain product quality.
05/2009 to 08/2011Cashier/ HostessInterface, Inc. | San Francisco, CA,
Processing cash, credit and debit card payments for food orders.
Prepare short food orders.
Work on cleaning store while actively assisting customers, and perform back office work, take phone calls, or stock merchandise.
08/2008 to 01/2009AssemblerResource MFG | City, STATE,
assembled leather gun hoisters, data entry of invoice information, filing, and scanning documents.
Order picking, packaging, knowledge of basic alphanumeric and ability perform simple calculation, perform repetitive tasks and to work for long hours.
02/2008 to 01/2009Cashier/ Customer ServiceMurphy Oil USA | City, STATE,
Cashiering, fuel operations, processed payments on POS machine for debit, credit and checks.
Reports all incidents including but not limited to employee or customer injuries, gas drive-offs, theft, and property damage.
Data entry of nightly reports and stocking merchandise using plan-o-gram instructions.
07/2006 to 09/2008Customer Service AssociateRoses Retail Store | City, STATE,
Customer service desk, processed layaway order, cashiering, processed credit, debit payments on POS machine and checks.
Stocked merchandise with the use of plan-o-gram instructions.
07/1999 to 05/2006Layaway ClerkWal-Mart Super Center | City, STATE,
Processed layaway orders, cancellations, and refunds.
Cashiering, processed credit, debit and check payments on POS machine.
Stocked merchandise using plan-o-gram instructions.
01/1999 to 04/1999Food Stamp TrainerDepartment Of Social Services | City, STATE,
Trained food stamp clients on usage of EBT cards.
Faxing, filing, switchboard, and mailing letters of announcements to food stamp clients.
11/1989 to 10/1998Account ExecutiveCable TV | City, STATE,
Billing, accounts payable, receivable, troubleshooting cable technical problems, data entry, filing and call center operations.
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