packaging lead resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Accomplished and certified Pharmacy Technician with over 13 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Recently have got to gain experience working with licensed processors manufacturing and packaging THC products.
Skills
Pharmacy and customer records management
Patient confidentiality
Prior Authorizations
Drug inventory management
Confidentiality and HIPAA
Medicare and Medicaid process
FDA Drug Safety Guidelines
Manual and Automated Medication Dispensing
Drug Storage Procedures
Team Leadership
Insurance Knowledge
Workflow Optimization
Interpreting orders
Secure storage of medications
Medicare B & D claims processing
Work History
Packaging Lead, 01/2022 - Current Post Holdings – Klingerstown, PA, Warren, MI
Familiar with Metrc, Leaf Link and Flourish
Packaged over 21,000 vape carts per day.
Reviewed orders by inspecting labeling, packaging, and contents.
Processed returns and exchanges and documented inventory transactions for accurate recordkeeping.
Verified packages were correct pack size with correct compliance labels attached.
Coordinated with team members to manage and prioritize high-volume workload.
Monitored and maintained inventory of packing materials to minimize downtime.
Interacted with inspection department to address and resolve packaging issues.
Monitored team work performance and elevated production or personnel issues to management.
Labeled packages with appropriate shipping information for accurate deliveries.
Followed packing processes to increase speed and accuracy.
Assisted with quality and production process improvements to support new packaging initiatives.
Collaborated with other departments to optimize production workflows.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Reviewed production schedules and streamlined processes.
CPhT, 01/2014 - 11/2020 Henry Ford Hospital – City, STATE,
Stocked, labeled and inventoried medication to keep accurate records
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Verified requirements on Medicare part B billing ensuring prescription meets billing standards, and submitting claim for reimbursement
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Resolved non-routine issues like third-party billing, computer system and customer service issues
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Helped pharmacists clear problematic prescriptions and address customer questions to keep pharmacy efficient
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Answered incoming phone calls and addressed questions from customers and healthcare providers
Set up and modified patient profiles in McKesson Enterprise to include current information such as medications and insurance details
Used Epic to verify allergies, insurance and diagnosis codes
Prepared medications to be delivered by FedEx to patients
Ordering change, making cash deposits
Work with 2 dialysis centers providing and delivering medications to patients.
Lead CPhT, 01/2008 - 01/2014 CVS Pharmacy – City, STATE,
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Reviewed and verified customer information and insurance provider information
Answered incoming phone calls and addressed questions from customers and healthcare providers
Supervised 6 pharmacy technicians and coordinated day-to-day assignments
Generated prescription labels using RX 2000, verifying accuracy of patient and medication information
Resolved non-routine issues like third-party billing, computer system and customer service issues
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Prepared employee schedule
Did audits on C2 forms
Education
Associates of Applied Science: Accounting And Business Management, Expected in 06/2025 - Oakland Community College - Bloomfield Hills, MI GPA: Status -
High School Diploma: , Expected in 05/2006 - Waterford Kettering Highschool - Waterford, Michigan GPA: Status -
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