Packaging Associate Resume Example
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PACKAGING ASSOCIATE
Professional Summary
Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
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Work History
Packaging Associate, 04/2019 to Current
Caliva – San Jose , CA
Caliva – San Jose , CA
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
- Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
Shift Supervisor, 09/2018 to 04/2019
Sunrise Residential Treatment Center – La Verkin , UT
Sunrise Residential Treatment Center – La Verkin , UT
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Maintained inventory of all saleable items.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Facilitated sales of services and goods.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assistant Store Manager, 03/2018 to 09/2018
The Buckle, Inc. – Axtell , NE
The Buckle, Inc. – Axtell , NE
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Rotated merchandise and displays to feature new products and promotions.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
- Trained and managed associates in customer service and sales techniques.
- Supervised payroll corrections for accuracy and duplications.
- Managed scheduling for store shifts to accomplish proper staffing at all times.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
Barista/Assistant Cafe Manager, 09/2015 to 04/2018
Aroma Cafe Of Thorp – City , STATE
Aroma Cafe Of Thorp – City , STATE
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Accurately took to-go and special orders via phone daily.
- Prioritized drink requests while managing interruptions.
- Complied with standards for merchandising, stocking and storing product.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Educated coworkers and customers about new products.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Cleaned counters, machines, utensils and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma: 05/2018
Chippewa Falls High School - City, State
Chippewa Falls High School - City, State
Certifications
- Microsoft Office Specialist
- First Aid/CPR Certified
- Nursing Assistant
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Chippewa Falls High School
Job Titles Held:
- Packaging Associate
- Shift Supervisor
- Assistant Store Manager
- Barista/Assistant Cafe Manager
Degrees
- High School Diploma : 05/2018
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