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Package Car Driver Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Personable and dedicated Customer Service Representative with extensive experience in the customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Route management
  • Excellent sense of direction
  • Cargo handling
  • Team building
  • Relationship development
  • Planning and coordination
  • Customer service
  • Supervision
Education and Training
College America - Phoenix Phoenix, AZ Expected in 06/2018 GED : - GPA :
Experience
Nms Usa - Package Car Driver
Shungnak, AK, 10/2017 - Current
  • Contacted customers prior to delivery to coordinate delivery times.
  • Pulled and reviewed 100+ daily customer tickets to successfully fulfill orders.
  • Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
  • Handled all delegated tasks, including loading and delivering.
  • Improved operations by working with team members and customers to find workable solutions.
  • Delivered Amazon packages to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
Aniyah's Partners In Grime LLC - Owner/Janitorial Cleaner
City, STATE, 06/2016 - Current
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Organized custodial closets to easily find equipment and supplies.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
IHOP Restaurants LLC - Food Server/Cashier
City, STATE, 02/2012 - 06/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processe50+ transactions per day with exceptional accuracy.
Waffle House - Restaurant Food Server
City, STATE, 04/2010 - 01/2012
  • Completed closing duties by emptying trash, performing end of shift duties and polishing silverware.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, appetizers and desserts to increase profits.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.

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90Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • College America - Phoenix
Job Titles Held:
  • Package Car Driver
  • Owner/Janitorial Cleaner
  • Food Server/Cashier
  • Restaurant Food Server
Degrees
  • GED

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