Seventeen years of security management experience protecting a diverse scope of clients needs ranging from personal protection to securing high value jewelry, rare numismatic and philatelic merchandise for special events nationwide. BSIS certified as a Qualified Manger. Proven ability to direct, train, motivate and educate guards with an emphasis on professionalism, courtesy and efficiency. Fully trained and certified in armed, baton and CPE. Paralegal background complements my management ability, attention to detail while improving my document analyzing skills. Ability to provide client with a sense of safety and control at all times. Developed and maintained client relations. Able to defuse highly charged and/or emotional conflicts tactfully. Rational decision maker. A motivated self-starter with an entrepreneurial drive. Well versed in laws governing all aspects of employment including OSHA, FLSA and FMLA. Experienced in hospitality security including guest relations, staff training and implementing safety programs and systems. Proficient with PC based and Apple computers. Adept with Microsoft Office software including: Word, Excel, Access, Outlook and Power Point. Strong research skills with Lexis/Nexis document management, case management, trial preparation experience. Excellent communication and social skills. Ability to work effectively as a team leader as well as a team member.