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Owner/President Resume Example

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JE
OWNER/PRESIDENT
Professional Summary

Certified Installation Technician with background in commercial and residential installations. Outstanding skills working in Audio, Video and Surveillance to install systems, repair equipment and deliver solid customer service. Astute Business Owner with 4 years of experience in operations management, competitive analysis and financial management. Demonstrated success in completed jobs and client services. Talented in new trends and technologies to boost business.

Skills
  • Repair services
  • Specialty tools
  • Diagnostic abilities
  • Installation planning
  • Troubleshooting
  • Residential experience
  • Safety oversight
  • First Aid/CPR
  • Responsible
  • Supervision
  • Installation coordination
  • Work order preparation
Work History
09/2016 - CurrentOwner/President | JELVI INC - Reseda, California
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across Low Voltage operations.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Utilized knowledge of carpentry and general construction to complete attractive finish work.
  • Demonstrated knowledge of local building codes and requirements on each project.
  • Operated tools, equipment and machinery according to safety standards.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Installed complete systems at new residential and business construction sites.
  • Maintained schedule of appointments with eye for both quality and speed of service.
  • Calculated materials and time needed for each job.
  • Laid out materials and system components to prepare for installation.
  • Maintained relationships with customers to better understand needs and uphold standards of service.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
06/2015 - 11/2017Lead Installation Technician | Voltbar - Woodland Hills, CA
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Supported design and troubleshooting in Audio, Video and Surveillance systems.
  • Performed routine maintenance on CCTV equipment and Audio and Video components.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Collected customer signatures once installations and repairs were finished to complete fence process.
  • Enhanced performance and maintained work requests, orders, prices and documents.
  • Completed extensive job report for each service call.
  • Completed timely project management within budget constraints on multi-faceted problems for executive leadership, while fostering meaningful relationships with contractors.
  • Resolved on-site, technical and account problems and boosted customer ratings by 90%.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Installed new audio, video and surveillance systems, managed configuration and delivered end user training.
05/2013 - 08/2015Lead Installation Technician | First Digital Surveillance - Torrance, California
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Supported design and troubleshooting in Surveillance systems.
  • Performed routine maintenance on CCTV Cameras and Surveillance equipment.
  • Completed extensive job report for each service call.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
03/2012 - 07/2013Voice and Data Wiring and Termination Helper | HPR Communications - Studio City, California
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
Education
07/2013West Valley Occupational Center, Woodland Hills, CAAssociate of Science: Mobile Electronics
01/2017Contractors Stale License Board, OxnardAssociate of Science: Low Voltage Contractor C-7
09/2020Universal Remote Controlls, OnlineAssociate of Science: MX Home Pro & Complete Control Certified
01/2021Ring.com, OnlineAssociate of Science: Ring Partner Certification
08/2020Lutron, OnlineAssociate of Science: Lutron Casetta Wireless Certified
02/2021Lutron, OnlineAssociate of Science: Lutron RAdio-ra 2, Currently Studing
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Resume Overview

Companies Worked For:

  • JELVI INC
  • Voltbar
  • First Digital Surveillance
  • HPR Communications

School Attended

  • West Valley Occupational Center
  • Contractors Stale License Board
  • Universal Remote Controlls
  • Ring.com
  • Lutron

Job Titles Held:

  • Owner/President
  • Lead Installation Technician
  • Voice and Data Wiring and Termination Helper

Degrees

  • Associate of Science : Mobile Electronics
    Associate of Science : Low Voltage Contractor C-7
    Associate of Science : MX Home Pro & Complete Control Certified
    Associate of Science : Ring Partner Certification
    Associate of Science : Lutron Casetta Wireless Certified
    Associate of Science : Lutron RAdio-ra 2, Currently Studing

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