Owner Operator President Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Accomplished executive with domestic and international experience in operations and branding strategies directly resulting in multi-million dollar sales of products and a corporation. Overseer of multichannel product distribution involving both start-up and growth organizations. Impactful owner, results oriented decisive leader with proven success in new market identification as well as strategic positioning for multibillion dollar corporation. Instrumental in increased sales and bottom line growth through innovative marketing strategies allowing operational improvements reducing costs, yet driving productivity to higher levels. Responsible for technical recruiting for ten years.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2013 to Present Owner/ Operator/ President Hardwood Floor Solutions | City, STATE,
  • Owned and Directed operations and strategies with full responsibility for bottom line.
  • Developed brand awareness.
  • Led team managing all facets including scheduling, payroll, service delivery, P&L and Inventory.
  • Four years lead Human Resources experience.
  • Key Accomplishment.
  • Improved process management and quality control for highest customer satisfaction thus reducing overhead by 20% while growing revenue by 30%.
01/2000 to 01/2014 Manager/ Engineer Hardwood Floor Specialists | City, STATE,
  • Assisted ownership with job quotations and process streamlining establishing superior management/ labor relationship, resulting in a harmonious team environment within first six months.
  • Managed vendor relationships, collaborated with finance companies to maximize value for customers, while improving the net value of each job by over 10%.
  • Key Accomplishment.
  • Designed new marketing templates enabling estimators to deliver more effective messages, resulting in double digit growth yearly.
01/1997 to 01/1999 Design Specialist/ Project Manager/ Lead Design Engineer Blue Lobster, Incorporated | City, STATE,
  • Applied previous experience in IBM environments assisting software engineers in the development of a previously unavailable web-based aid and electronic support system.
  • Resulting product (StingRay)TM became the flagship product of Blue Lobster.
  • Key Accomplishments.
  • Mentored market research and feasibility studies for web-based application development tools, which at the time, did not exist.
  • Using Agile/ Scrum methodologies established flowcharts for the coding of StingRayTM software, on-line help and sales materials (birth to retirement responsibilities of new product).
  • Managed launch of StingRayTM achieving sales over one million dollars in first year of sales.
  • As Subject Matter Expert (SME), supported IPO with branding elements including printed and digital material distributed to investors, resulting in the sale of Blue Lobster Incorporated for $ 10,000,000.
  • USD.
01/1987 to 01/1997 Sales and Marketing Manager/ Project Manager/ Proposal Manager Astra Software Corporation | City, STATE,
  • Grew sales a minimum of 15% each year of tenure becoming Astra Software Corporation/ IBM Corporation SME on 911 Center, public safety design, installation and training.
  • Qualified as "IBM Agent", allowing Astra Software to become a "Business Partner" thus enabling Astra Software to make 20% higher revenue on all IBM hardware purchases.
  • Extensively traveled throughout assigned regions analyzing customer requirements, making presentations and providing training ensuring customer satisfaction.
  • Key Accomplishments.
  • Spearheaded special events and trade shows for IBM resulting in increased exposure/ sales.
  • Analyzed and responded to all Federal, State and Local government RFP/ RFQ/ RFI requests, streamlining process control and accountability, increasing revenue by 15%.
  • Effectively led international project teams to proven results across multiple lines of business, geographic boarders, time zones and cultures requiring the integration of DoD, IBM Legal & U.S.
  • Department of State resulting in new revenue streams (40% of previous gross revenue).
  • These sales were to the countries of Iran and Cypress.
  • Recruited by IBM Corporation for public speaking and demonstrations as SME.
  • Utilized enterprise-wide perspective in solutions for maximum benefit of customers, Astra Software Corporation and IBM Corporation.
Pittsford Volunteer Fire Department (ret.) | Pittsford, NY
Education and Training
Expected in BS | Computer Science/ Psychology St. John Fisher College, Rochester, NY GPA:
Computer Science/ Psychology
Expected in AA | Liberal Arts Monroe Community College, Rochester, NY GPA:
Liberal Arts
Expected in AS | Computer Science Monroe Community College, Rochester, NY GPA:
Computer Science
Expected in Post Graduate | Sales/Marketing IBM Corporation, Atlanta, Ga GPA:
Activities and Honors
Agile, application development, branding, Budgeting, Business Operations, C, Excellent Communication, CRM, Customer Relations, customer satisfaction, delivery, Detail Oriented, special events, feasibility studies, finance, Government, Human Resources, IBM, IBM hardware, Inventory, Legal, Local government, managing, Market Analysis, market research, Market Research and Analysis, marketing, materials, Negotiations, enterprise, payroll, presentations, process control, process management, coding, Project Management, public safety, public speaking, quality control, RFI, RFP, Sales, scheduling, Scrum, SDLC, Self-Motivated, trade shows
Additional Information
  • CERTIFICATION and AWARDS------------------------------------------------- Authorized Agent | IBM Corporation | Atlanta, Ga. Who's Who In American Business | Who's Who ---------------------------------------------------COMMUNITY ASSOCIATION-------------------------------------------------- Pittsford Volunteer Fire Department (ret.) | Pittsford, NY

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Resume Overview

School Attended
  • St. John Fisher College
  • Monroe Community College
  • Monroe Community College
  • IBM Corporation
Job Titles Held:
  • Owner/ Operator/ President
  • Manager/ Engineer
  • Design Specialist/ Project Manager/ Lead Design Engineer
  • Sales and Marketing Manager/ Project Manager/ Proposal Manager
  • BS
  • AA
  • AS
  • Post Graduate

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