Owner Operator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly-accomplished project program manager with demonstrated ability to excel in the performance of multiple roles. Experienced in business, program management and product development. Skilled operations manager with solid experience managing all levels of multiple projects. Leader, mentor and relationship builder, driving team performance. Critical thinker, excellent communicator, and personable team player with strong problem solving skills. Experienced Owner Operator with business planning and operations expertise along with a resilient and forward-thinking approach.

  • Team leadership and collaboration
  • Business development
  • Strategic planning
  • Mentoring and coaching
  • Operations management
  • Staff management
  • Business analysis
  • Project Management
  • Product development
Work History
06/1995 to 09/1999
Owner Operator Evans Distribution Company Cameron, MO,
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Scaled, hired, trained, and managed staff, sub contractors and vendors to deliver high quality projects on time and on budget.
  • Supervised and evaluated team performance to ensure compliance with applicable regulations.
  • Researched market competitors and trends to formulate new business plans, developing product packages to streamline delivery.
  • Controlled expenses and maximized savings through the effective negotiation of vendor contracts.
  • Improved operations to optimize cost and inventory reducing delivery times and development costs.
  • Optimized profitability and saved costs by negotiating vendor services.
  • Scheduled, directed and motivated team to maximize productivity and optimize operational efficiency.
  • Identified issues and crafted unique and immediate solutions to remedy them.
01/1999 to 08/2001
IDT Coordinator Cirrus Logic, Inc. San Francisco, CA,
  • Worked directly with students, facility, and staff to develop curriculum for undergraduate industrial design program for the Art Institute of Seattle as a pilot to roll out to all EDMC schools.
  • Improved the efficiency of daily operations through better strategic and tactical planning, upgrading shop facility and equipment adding 3D printing, CNC routers, and laser cutting equipment and curriculum to update program to meet current standards in the industry.
  • Obtained documents, clearances, certificates, permits, and approvals from local, state and federal agencies.
  • Produced ad hoc reports and documents for senior team members to distribute through the EDMC school portfolio.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Supervised on site staffing and and shop maintenance.
02/2014 to 10/2017
Software Program Manager \ City, STATE,
  • Responsible for creative design for prominent air and hotel booking engine and web portal.
  • Designed, developed and tested embedded and on line software applications for use in the travel industry.
  • Performed initial client assessment and analysis to begin research process. Prepared specification plans, documents, and schedules for development teams to implement software upgrades to web site inventory and booking system.
  • Worked with the engineering, production and testing departments to implement corrective actions for missed milestones.
  • Created processes for new production by analyzing workflow, planning and scheduling customer orders based on material availability and production capacity.
07/2003 to Current
Hardware And Software Program Manager Microsoft Corp City, STATE,
  • Worked closely with all product development departments to create and ship over 15 hardware and software products for Including the Intellimouse wheel mouse, Force Feedback Joystick, Force Feedback Steering Wheel, Easyball kid's mouse, Sidewinder Dual Strike, Sidewinder Freestyle Game pad, Sidewinder 3D Pro Joystick.
  • Managed development of software application, drivers, and testing cycles, including product specifications, test plan creation, development of scripts and co-ordination of manufacturing acceptance testing on overseas manufacturing and assembly lines.
  • Created, prototype and managed software and hardware development for a world wide marketing display that increased sales 35% after product launch, $15 M increase of revenue first year. Program drove sales with 80% purchase decision impression. Reduced production and development costs of second-generation display product by 90% for Microsoft hardware group.
  • Planned and executed events and marketing programs, for product launch and industry trade shows. Partnered with game developers to evangelize force feedback Software Development Kit into shipping game titles and new development.
  • Monitored the progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Oversaw multiple projects each year from concept through final delivery.
  • Designed solutions that resolved business issues and improved delivery processes for infrastructure solutions.
  • Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Expected in 1990
Bachelor of Science: Biology
Washington State UNiversity - Pullman, WA

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Resume Overview

School Attended

  • Washington State UNiversity

Job Titles Held:

  • Owner Operator
  • IDT Coordinator
  • Software Program Manager
  • Hardware And Software Program Manager


  • Bachelor of Science

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