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Owner/Operator Resume Example

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OWNER/OPERATOR
Summary

Gifted, Hardworking and reliable Makeup & Hair Artist with a 23-year track record of providing clientele with outstanding services. Specializing in daytime, special event and glam looks. Highly-skilled in age-minimizing makeup and skincare routines Offering natural , glamorous makeup applications, long lasting updos and giving high quality customer service. Highly organized, proactive and punctual with team-oriented mentality.

Detail-oriented, professional and dedicated to helping others feel beautiful. Hardworking and imaginative Makeup Artist with exceptional team commitment, strong attention to detail and outstanding communication skills. Thorough understanding of makeup techniques, beauty trends and creation of special effects with makeup. Passionate about helping people discover personal beauty by accentuating natural features.

Patient, service-minded and can adapt well in any environment offering helpful solutions for common beauty issues.

Capable of offering with years of experience to drive and take on new role with a growing salon. Focused on boosting customer numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at building loyal clientele base.

Helpful Customer Experienced with passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.

Highly effective at enabling operational improvements by successfully overseeing and steering others. Expertise includes effective judgment and listening skills as well as in-depth grasp of beauty operations. Ready to take reins of Managing operations.

Skills
  • Eyebrow shaping
  • Special occasion makeup application
  • Color composition
  • Skin-tone management
  • Customer consulting
  • Clean makeup application
  • Business management
  • Hair artistry professional
  • Social skills
  • Team oversight
  • Customer relations
Experience
Alina Christine Makeup & Hair Artist | Cypress, TXOwner/Operator12/2017 - Current
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of services.
  • Set pricing structures according to market analytics and emerging trends.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Negotiated with wedding vendors to gain optimal pricing on package products resulting in increasing a profit margin.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Independent contractor with Hilda Kershman Makeup | Cypress , TXProfessional Makeup Artist12/1998 - 12/2017
  • Provided professional makeup & Hair services to numerous clients per month for weddings, proms and other special events.
  • Ordered makeup materials and equipment from suppliers when inventory was running low.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and makeup application methods.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Scheduled daily client appointments with necessary details, including preferences and special needs.
  • Collected payment from customers and scheduled next appointments.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Responded to customer inquiries by phone, email and in person.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Maintained 70% of referrals &relationships with long-term clients while handling walk-in appointments daily.
  • Handled large amounts in cash and credit card payments daily with 110s% accuracy.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Recruited and train team members staff to perform daily business functions.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Developed and directed activities of team, implementing culture of excellence by modeling expected behavior of a professional beauty indenter
  • Maintained records for production, inventory, income, and expenses.
Alina Stephanie's Salon & Spa | Houston , TXReceptionist04/1997 - 01/1999
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Managed numerous incoming calls per day.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Answered calls to help multiple customers each day.
  • Scheduled and confirmed appointments.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
Education and Training
Eisenhower High School | Houston, TXHigh School Diploma05/1996
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Resume Overview

Companies Worked For:

  • Alina Christine Makeup & Hair Artist
  • Independent contractor with Hilda Kershman Makeup
  • Alina Stephanie's Salon & Spa

School Attended

  • Eisenhower High School

Job Titles Held:

  • Owner/Operator
  • Professional Makeup Artist
  • Receptionist

Degrees

  • High School Diploma

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