I have 20+ years experience in the computer industry doing everything from network and system configuration and design to cable installation and termination. I wish to leverage the knowledge and skills I have attained to move successfully into future endeavors. I am very quick to learn and retain knowledge as well as research and resolve issues in front of me.
A+ class Customer support training Class (Convergys) Advanced networking
⦁ Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
⦁ Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
⦁ Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
⦁ Oversaw development and implementation of improvements to support and network operations.
⦁ Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with county growth.
⦁ Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
⦁ Worked with all adobe CS3 products in Creation of advertisements.
⦁ Maintaining and creating all Advertising media Information.
⦁ Research of Media outlets and statistics.
⦁ Media purchases, Contract negotiation, Billing tracking for 26 different media outlets simultaneously as well as marketing plan creation and layout.
⦁ Creating, Proofing and submitting all ad materials.
⦁ Networking with Media reps.
⦁ Targeted Web based / Standard Advertising.
⦁ Supply management for 7 different retail locations.
⦁ Creation and Maintenance of all support documentation for entire company, Sales, Support, Training and Repairing of Computer Systems / Networks.
⦁ Experienced with software ( Window, MS Office, 3rd party software).
University of Michigan
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