Customer service representative Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Awarded employee of the month and merit increases during the first one year while doing above and beyond customer service in a high-volume area of the store, plumbing. Before resigning to move to Ohio I received an “exceeds expectations” ratings on my performance review.
Bought and sold homes (flipping). Did all stages of remodeling, mainly by myself to contain costs, then resold the house. This included bath remodels, kitchen remodels, painting, dry wall repair, and many other things that were necessary to make the homes look new again.
Having moved to Ohio to care for my aging mother after my fathers passing, I took advantage of prior experience building homes and became a multi-family apartment complex maintenance technician. I kept my area problems corrected 'same day' providing my employer great customer satisfaction, helping in resident retention
I was part of the freight team, storing inbound freight on upper shelves if no open spaces were available at levels accessible to customers. That began @ 4:00 am. I would take my position in my work area, plumbing, when the store opened, continuing freight storage if no customers needed help. I had a large amount of knowledge of plumbing products and was very able to answer questions that customers would have.
I was working for a world scale petrochemical plant as a shift supervisor, and taking night classes.
Upon graduation, joined the Navy and had two tours of duty in Viet Nam
before being honorably discharged in 1975.
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