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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Multilingual Customer Service Agent skilled at communicating with people from all backgrounds while providing exceptional customer service. Natural leader with a passion for team building and promoting positive company morale.

Skills
  • Customer service specialist
  • Fluent in Portuguese, English and Spanish
  • Friendly
  • Calm under pressure
  • Flexible
  • Passion for travel
  • Fast learner
  • Highly dependable
  • Excellent attention to detail
  • Active listening skills
  • Courteous demeanor
  • Natural leader
Education
Union County College 1033 Springfield Avenue Cranford, NJ 07016 Expected in Current fifth level : English as Second Language - GPA :
Work History
Snc Lavalin - Owner of a cleaning company.
Binghamton, , 01/2014 - Current
  • Providing several kinds of cleaning services, such as:
  • - first time cleaning;

    - regular cleaning;

    - special cleaning;

    In Offices, Houses, Apartments, Stores.

  • Supervising up to 4 people at a time. 
  • Providing service with Excellency and in specific schedules.
  • Explaining the use of safety equipment and answering clients' questions.
  • Dealing with dissatisfied clients, resulting in satisfaction for both parts. 


Domino's Pizza - Driver and Costumer Service
City, STATE, 2015 - 09/2015
  • Solicited customer feedback and resolved any problems through phone and personally.
  • Promoted the safety, comfort and welfare of clients by delivering food at clients home.
  • Supervised unaccompanied minors during office hour.
  • Stocked refrigerators interiors for busy hours with equipment and supplies.
  • Relayed updates and information to clients in a friendly and timely manner.
  • Maintained a friendly, positive attitude when dealing with distressed clients.

Super Supermarket - Sector Manager
City, STATE, 2013 - 08/2013
  • Maintained a friendly, positive attitude when dealing with clients.
  • Provided quality products and great service.
  • Stocked storage areas for busy hours with supplies.
  • Solicited customer feedback and resolved any problems through several kinds of actions.
  • Promoted upgrade options to customers, resulting in an increase in clients choosing our service.



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Resume Overview

School Attended

  • Union County College

Job Titles Held:

  • Owner of a cleaning company.
  • Driver and Costumer Service
  • Sector Manager

Degrees

  • fifth level

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