Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated Registered Nurse with 10+ years of experience and passion for delivering quality healthcare. Skilled at establishing care plans and educating patients and families. Offering caring bedside manner, patient-centric focus and expertise in discharge management. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

  • Electronic medical records
  • Staff scheduling
  • Medication administration
  • Staff mentoring and coaching
  • Electronic charting skills
  • Psychiatric and Mental Health Care
  • Medical/Surgical Care
  • Patient care planning
  • Medical assessment
  • Medication and IV administration
04/2016 to 03/2020 Owner/Manager Veterans Health Administration | Casper, WY,
  • Collected rent and utilities payments using fair accounting and management practices.
  • Kept relationships with tenants positive through open communication and proper handling of concerns.
  • Maintained buildings in safe condition and good working order for tenants.
  • Coordinated swift repairs for building structures and systems damaged through use, accidents or natural causes.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Oversaw budgeting process for assigned properties.
11/2008 to 04/2015 Team Leader of Nursing Papa Murphy's Holdings, Inc. | Bettendorf, IA,
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
  • Communicated with patients with compassion while keeping medical information private.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Obtained information by contacting appropriate personnel or patients.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
11/2005 to 04/2007 Registered Nurse Spencer Hospital | City, STATE,
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Administered medications, tracked dosages and documented patient conditions.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Processed patient admission and discharge documents.
12/1994 to 07/2002 Manager Tan-Fastic, Inc | City, STATE,
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Scheduled client appointments by phone and through email.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.
  • Updated computer databases with client and inventory data.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assisted with training and onboarding of sales associates in store operations.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
Education and Training
Expected in 05/2005 Associate of Applied Science | Nursing Iowa Lakes Community College, Emmetsburg, IA, GPA:
Activities and Honors
  • Graduated with Cum Laude Honors
  • Clay County Golf Association Scholarship Recipient
  • Volunteer Student Peer Mentor
  • Licensed Registered Nurse- South Dakota #R052217

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School Attended

  • Iowa Lakes Community College

Job Titles Held:

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  • Team Leader of Nursing
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  • Associate of Applied Science

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