Friendly, professional, and efficient sales associate with over 4 years of experience as a cashier, sales associate, and small business owner. Plenty of hands-on experience handling money via payment processing and sales, a cash register and POS system, and ensuring each customer has a warm, welcoming experience in the store while also informing the customer of the current promotions.
Customer service mindset
Excellent verbal communication
Outgoing and Vocal
Understands the importance of keeping the sales floor clean and orderly to showcase products in the best possible light while also keeping the store safe for customers
Etsy - Self EmployedBeaverton, OROwner, Creator, Artist03/2016 to 04/2017Current job. Hand crafts and designs phone cases for customers and sells them online through Etsy. Works with customers daily ensuring their orders are completed exactly as requested. Must use customer service skills, timeliness and punctuality, must pay attention to customer requests and details. Friendliness, speedy responses to questions, and intricate understanding of running a business are key. Ability to handle large sums is a must.
TargetBeaverton/Kapolei, OR/HICashier11/2012 to 05/2014Started in Beaverton, OR, then transferred to Kapolei, HI store in 2013. Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Worked with customer service to resolve issues. Operated cash register with proficiency. Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Ensured that every customer knew of the Target RedCard and any other current or ongoing promotions.
Anchor BlueMedford, ORSales Associate05/2009 to 12/2011Met incoming customers and provided immediate assistance by listening to his/her needs and preferences to provide accurate advice. Informed every customer in the store at any given time of current promotions, and increased purchase totals by recommending additional items. Organized items in a visually appealing manner by creating attractive displays and ensuring that the sales floor was clean and free of debris.
Associate of Arts:Chinese/Creative Writing2021Portland Community College, Beaverton, ORCurrently maintaining a 4.0 GPA. Planning to transfer to PSU and major in Chinese, minor in Creative Writing.
Activities and Honors
Currently the typesetting editor of the PCC literary magazine The Bellwether Review.
Was notified of being on the school President's List for exemplary GPA of the 2016-2017 school year.
Won a plaque for getting the highest number of Target Red Cards opened in 2014.
Etsy shop received 800 sales in less than one year and currently holds a 5-star customer service rating