Client-focused professional with 9+ years of providing excellent customer service. Highly ambitious leader with the ability to develop and implement goal-driven best practices.
06/2007 to 03/2016
OwnerSweet Art Bakery – Mckinney, TX
Established and managed all aspects of business, financial and creative operations from inception of concept
Developed brand identity and quality-control expectations
Identified target clientele; maintained social, networking, and trade show marketing
Recruited, trained, scheduled and supervised bakery staff
?Controlled appropriate levels of perishable and non-perishable inventory to minimize costs and increase profit margin
Oversaw production of an average of 100 wedding cakes and 900 special occasion cakes per year, from client tasting, to booking, to production, to final delivery; with overwhelming customer satisfaction.