LiveCareer-Resume

owner resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Systematic with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Energetic with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Approached each day and unique challenges with enthusiasm, patience, and humor.

Skills
  • Change and Growth Management
  • Annual Planning
  • Profit and Loss Management
  • Integrity and Transparency
  • Leadership and People Development
  • Strategic Planning and Execution
  • Employee Motivation and Performance
  • Relationship and Team Building
  • Effective Communicator and Public Speaker
  • Judgement and Decision Making
  • Upbeat and Positive Personality
  • De-escalation Techniques
  • Issue and Complaint Resolution
  • Data Entry and Maintenance
  • Document and File Management
  • Resource Coordination and Allocation
  • Multitasking and Time Management
  • Professional and Courteous
  • Strong Organizational Skills
  • Task Prioritization
  • Group Supervision
  • Safety Guidelines and Procedures
  • Scheduling Events and Programs
  • Friendly, Positive Attitude
  • First Aid and CPR
  • Transportation Logistics
  • Activity Planning and Coordination
  • Decision Making
  • Health and Wellness
Education
Cedar Grove High School Ellenwood, GA Expected in High School Diploma : - GPA :
Lanier Technical College Oakwood, GA Expected in GED : - GPA :
Altierus Creer College/Everest College Atlanta, Expected in Medical Assisting Diploma : Medical Assisting - GPA :
Work History
American Society For The Prevention Of Cruelty To Animals - Owner
Gainesville, FL, 03/2018 - Current
  • Fulfill customer shipping needs by completing all purchase orders and customer invoices.
  • Promote business via social media to generate leads and maximize brand identity.
  • Outline finances, goals and daily operations of company in detailed business plans.
Mortenson - Administrative Assistant
Salt Lake City, UT, 10/2019 - 03/2020
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Generated reports and typed letters in Word.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Jack Wills - Sales Associate
Westport, CT, 08/2016 - 10/2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Processed product returns and assisted customers with other selections.
  • Solved customer challenges by offering relevant products and services.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Otg - Cashier Team Lead
Houston, TX, 03/2012 - 08/2016
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated POS cash register and equipment to collect payments.
  • Trained team members on cash register operation and cash handling.
  • Communicated with customers and team members to solve problems.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Developed standard operating procedures.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and processed customer payments.
  • Increased customer loyalty and retention.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.

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Resume Overview

School Attended

  • Cedar Grove High School
  • Lanier Technical College
  • Altierus Creer College/Everest College

Job Titles Held:

  • Owner
  • Administrative Assistant
  • Sales Associate
  • Cashier Team Lead

Degrees

  • High School Diploma
  • GED
  • Medical Assisting Diploma

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