Experienced and accomplished Regional Marketing Trainer with years of experience looking to leverage my background in marketing, sales, training, and project management into a new challenging career.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
04/2014 to Current
OwnerAmerican Society For The Prevention Of Cruelty To Animals – Weaverville, NC,
Currently own and manage rental properties in and around the Wauseon, Ohio area.
The business endeavor has allowed me to gain a much deeper financial acumen in the real estate market.
I am the project lead when it comes to rehabbing and rebuilding homes in need of repair.
I have knowledge on home construction and have a better understand on structural versus cosmetic repairs.
I have personally taken part of or managed the following aspects in home rebuilding; pluming, framing, siding, roofing, electrical, flooring and drywall.
I communicate daily with different levels of internal and external groups and I am constantly refining my presentation skills so I can provide a better experience for our customers and internal BASF employees.
I am constantly teaming up with our sales management and training personnel to develop training programs that assist with market share growth.
I Maintain professional relations with colleagues from all North American automotive manufacturers.
Solid background in Marketing, Customer Service and corporative leadership systems.
Creative, innovative and encouraging others to do the same by coaching and motivating co-workers, which results in a tighter cohesive unit.
Manage projects with cross-functional team members across North America and Mexico As the Mid-West Marketing Trainer for BASF Refinish.
I provide marketing strategic training for the needs of the Automotive Refinish Group.
I focus on Technical Training Programs but also conduct business seminars meant for improving management of a collision center.
Interaction with all levels of distribution, management and end consumers is required.
Other responsibilities include interacting and supporting teams on collaborative development projects and completing individual projects in support of the training team.
Since I have an extensive business background I am the only marketing trainer who provides specialty training for our sales force and new BASF sales and marketing employees.
I am very driven towards customer relationship and customer service; our customers and partners are very important and I do whatever it takes to make sure I have their interest at the forefront.
01/2008 to 12/2012
Senior Color Tech / Color SpecialistMclane – North Chicago, IL,
I was involved as a liaison with all North American automotive manufacturers.
I handled logistics and purchasing of color samples and information to be used by our lab and customers.
I led, created and designed our marketing tools such as the Trim & Accent Selector, Color Max Mobile2, Mexico color book and Fleet Selector for our brands.
I worked closely with our vendors to create a presentable and functional color tool.
I was the project leader who helped create and market the first ever Mexico Color Book.
I undertook total responsibility on deciding the colors and information offered in the book.
I established and maintained friendly rapport with all automotive colleagues and BASF global lab colleagues located in Germany, France, Italy, Korea and Japan.
I maintained pertinent color information in our ARCtIC database that got distributed to our customers via Smart Color, Smart Trak and BASF refinish internet.
I hold responsibilities of ISO 9001:2001, as an auditor in sections such as Management Responsibility, Resource Management and other areas.
02/2005 to 01/2008
Customer Service Rep IIBASF The Chemical Company – City, STATE,
My duties were to answer all questions our jobbers, customers, or BASF reps had about color, color tinting and color adjustments.
I provided color formulas also helped customers with tinting color problems.
Other duties included inputting color work flow data daily and faxing out formulas and other information to customers.
I created colors and worked on certain projects in our color lab.
I answered all Spanish calls dealing with color formula information and color tinting questions daily.
Creating a document in our database of new production cars was a task I volunteered for and continue to maintenance periodically.
I was involved with testing new prototype software called VEX.
Since I have automotive application experience it has given me vast knowledge of automotive vehicles and their colors.
I was committed to learn about our BASF products and services to be better equipped in helping our customers.
Education and Training
Expected in 05/2014 to to
Master of Business Administration: Bluffton University - Bluffton, OH GPA: GPA: 3.8
Expected in 01/2009 to to
Bachelor of Science: Business Management Indiana Wesleyan University - Marion, IN GPA: GPA: 3.95
Expected in 01/1995 to to
Associate Degree: Business Management University of Toledo Grad - Toledo, OH GPA: Dean's List
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