Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Entrepreneurial hair stylist with over 20 years of experience and solid history of haircare success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.

Strategic business professional experienced in impacting business direction with successful leadership decisions. Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives.

Customer-oriented, strategic-thinking operations and sales professional with over 25 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions.

Highly motivated professional with years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

Skills
  • Labor relations
  • KPI management
  • Marketing tactics
  • Cost reduction
  • Quality management systems
  • Sales leadership
  • Staff training and development
  • Team oversight
  • Strategic planning
  • Recruiting and hiring
  • Design coordination
  • Customer relations
Experience
06/2014 to Current Owner Kroger | Sandy, UT,
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Set pricing structures according to market analytics and emerging trends.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Built the business from the ground up starting with $0
04/2014 to 01/2015 Sandwich Artist/ Cashier Apple Inc. | Bloomington, MN,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
09/1994 to 12/1997 Manager Under-A-Buck Sandwich Shop | City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Education and Training
Expected in 06/2023 Bachelor of Science | Criminal Justice/ Human Resources Colorado Technical University, Colorado Springs, CO GPA:
Expected in 05/2010 Bachelor of Science | Psychology/ Forensic Science Technical Education College, Colorado Springs, CO GPA:
Expected in 08/2006 | Ged Walters State Community College, Morristown, TN GPA:
Expected in | Technical Education College, Colorado Springs, CO GPA:

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Resume Overview

School Attended

  • Colorado Technical University
  • Technical Education College
  • Walters State Community College
  • Technical Education College

Job Titles Held:

  • Owner
  • Sandwich Artist/ Cashier
  • Manager

Degrees

  • Bachelor of Science
  • Bachelor of Science

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