A self-motivated and innovative manager successful in business administration, customer relations and public policy. A dedicated professional with a history of exceptional performance and the proven ability to offer top-quality executive and project management by contributing both education and experience. Seeks a position offering opportunities for new professional and personal challenges all with a can-do attitude and driven to learn, improve and succeed.
Non-Profit Management & Organization Leadership
Accomplished researcher in public policy
Research & Development
Law & Policy
Customer relations specialist
Scope and project definition
Proficient in creating and maintaining schedules
Owner01/2013 to CurrentOur Home Decree, LLCWesley Chapel, FL
Wrote sales slips and sales contracts. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Determined merchandise price schedules and discount rates. Generated monthly and annual sales reports. Manage an online storefront selling home décor.
Maintain all financial records utilizing Micro Soft Excel handle all bank deposits and maintain all PayPal accounts.
Execute all marketing materials; order all business supplies along with up keep of company website.
[Number] years of management experience. [Number] years of office experience. Established and maintained effective communication system. Planned, coordinated and controlled daily operations of the organization. Reviewed sales price and operating costs. Assisted non-profit organizations with start-up ranging from assistance with obtaining license requirements, needs assessments to developing mission and vision statements.
Assist will building location and permits.
Provided detail cleaning for residential properties and commercial properties which consisted of 2 communities of 100-200 units.
Ordered all cleaning supplies, handled all bank deposits and all marketing and sales.
Life Skills Specialist01/2009 to 01/2011Harbinger HouseNew Port Richey, FL
Cleaned and maintained bathrooms and showers and swept and mopped floors. Traveled to and from work sites in a timely manner. Traveled to and from work sites in a timely manner. Dusted and mopped all hard surfaces. Polished furniture and metal fixtures. Registered foster youth for secondary schools and higher education.
Assisted with homework and job searching, attended school conferences and court hearings.
Provided recommendation for residential placement and life skill training courses.
Maintained and updated case files utilizing an effective organizational system.
Communicated daily with case managers, child advocate attorneys, and child welfare agencies.
Completed youth assessments as part of their intake process.
Completed case plans as part of youth residential stay and completed assessments and exit reviews upon existing facility care.
Drop-out Prevention Teacher01/2004 to 01/2007Wesley Chapel High SchoolWesley Chapel, FL
Presented all class material and policies accurately and clearly for [number] classes each semester. Enforced both classroom and administration policies and rules at all times. Established positive relationships with students, parents, colleagues and administrators. Encouraged discussion of class material to promote critical thinking. Participated in regular training courses to keep up-to-date with new teaching methods and developments in the field. Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times. Taught more than [number] students each semester. Set and enforced clear deadlines for student work. Alerted administrators to any concerns about student performance and progress. Established and enforced rules for behavior among students. Worked cooperatively with special education teachers to modify curricula for special education students according to Individual Education Plans (IEPs). Maintained case load of 40 student files, issued final grades for report card submission Monitored students who were at-risk of failing & issued disciplinary documents.
Provided assistance as a substitute teacher and tutoring when necessary.
Taught geography & economics course, and administered state tests following all required precautions.
Monitored school campus and provided student safety measures.
Attended teacher and parent conferences with guidance counselors.
Territory Sales Manager II01/2001 to 01/2004Brown & Williamson TobaccoLand-o-Lakes, FL
Handled a territory of 119 stores, and maintained, ordered, and placed all store POS coverage.
Managed all inventory and quality control measures rotating old stock as needed.
Issued and monitored store incentives, implemented new products and programs.
Attended sales meeting with store managers providing recommendations on top selling brands.
Increased territory area by 50% from 2001-2002 and received outstanding sales achievement reward.
Planned, developed and analyzed territory coverage.
New Horizons Computer Learning CenterTampa, FLPMP* 72 hrs. of project management training completed |CAPM Exam In Process
Ph.D: Public Policy Administration Non-Profit Management & Leadership and Law & PolicyDecember 2017Walden UniversityMinneapolis, MNPublic Policy Administration 5 cr. hrs. completed (All class courses complete) Non-Profit Management & Leadership and Law & Policy Dissertation: Extending Comprehensive Care and Helping Relationships for Foster Youth During Transition to Independence (Pending*)
M.B.A: Business Administration Project Management2006University of Phoenix Avon, Inc.
Bethune-Cookman CollegePhoenix Daytona Beach, AZ FLBusiness Administration Project Management
B.S: Business Administration Marketing2000Business Administration Marketing
Volunteer for Sixth Judicial Circuit | 2010 - 2012
*Guardian Ad Litem Program | 2010 - 2012
*Meals-on-Wheels | 2004 & 2006
Progress Consulting & Organizational Management / P-Com Cleaning Service
Wesley Chapel High School
Brown & Williamson Tobacco
New Horizons Computer Learning Center
University of Phoenix Avon, Inc.
Job Titles Held:
Life Skills Specialist
Drop-out Prevention Teacher
Territory Sales Manager II
Ph.D : Public Policy Administration Non-Profit Management & Leadership and Law & Policy December 2017 M.B.A : Business Administration Project Management 2006 B.S : Business Administration Marketing 2000
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