owner director of sales marketing and operation resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Experienced business leader, fundraiser and Operational Specialist, with demonstrated strategic planning, problem-solving and team-building abilities. Successful at creating revenue and business to be sold, also motivational, diplomatic and respectful of those from different backgrounds. Looking forward to a new industry to bring a high standard of work ethics and motivation to the company.

  • Sales and profits maximization
  • Marketing and sales expertise
  • Marketing and sales specialist
  • Thorough understanding of candidates
  • Personal and professional integrity
  • Strategic fundraising
  • Project management
  • Team management
  • Relationship development
  • Process improvement
  • Operational improvement
04/2015 to 04/2020
Owner - Director of Sales, Marketing and Operation United Way Of America Morristown, NJ,
  • Merged 2 Companies, from grass roots, self financed and responsible for hiring and training of all staff, vendors, and consultants.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends, succesful during Covid-19.
  • Oversaw all aspects the business and was responsible for all revenue streams. Led startup and opening of both business's and provided business development, creation of operational procedures and workflow planning.
  • Promoted company offerings through networkign, traditional and Social media Platforms.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Reviewed company software and business programs to determine value and assess viability in live environment.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals, working with Federal and State and Local government officials.
  • Decreased expenses by effectively re-negotiating leasing terms for all locations.
  • Secured long-term clients from previouos business managing sales channels and effectivly established client loyalty all the way through the end of the business life.
  • Established departmental performance goals, set timeline targets for sales team and trained new employees.
  • Presented products at events and tradeshows to increase brand awareness.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Coordinated with webmaster to develop website and pivot during Corona.
  • Negotiated with Food Service vendors to gain optimal pricing on all products and services.
  • Supervised performance up to 200 workers at various events across the State.
  • Hosted multiple fundraising events for various charities to boost brand awareness and community engagement sat on various boards corelating over the past 15 years.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Leveraged trends in customer industries to shape value-added solutions and approaches.
  • Offered business management and leadership skills to clients in the food and beverage industry including LEYE, Grocer and Goblin and Blue Fly Catering.
  • Developed and implemented successful sales strategies for all three business over the past 14 years.
  • Highly Successful in promoting all three business's on social media platforms to maximize brand identity and generate revenue.
06/2013 to 09/2019
"Cake Camp" Creator TipsyCake And TipsySpace LLC City, STATE,
  • Identified optimal curricula to fulfill camp requirements.
  • Monitored safety and all procedures pertaining to complete supervision of campers and staff.
  • Established new program activities and expanded programs in accordance with strategic and operating plans, resulting in 100% increase in camp attendance.
  • Managed camp finances, setting registration fees and submitting budget requests and grant proposals to solicit funding.
  • Designed and implemented marketing plan to increase attendance through multiple sources, including social media, email and newsletters, increasing attendance 20% annually.
  • Created and implemented engaging activities, field trips and special events to diversify camp life, famous pre- Covid 19.
  • Created and led safety training workshops for employees.
  • Diversified recreational offerings by building and overseeing various Baking programs.
  • Planned, organized, facilitated and promoted diverse recreational programs.
08/2005 to 04/2013
CEO TipsyCake LLC City, STATE,
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Created new valuable sustainable recipes for various Clientele.
  • Maintained close communication with clients to mitigate service issues.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Initiated negotiations with vendors and subcontractors to maintain event budgets.
  • Coordinated vendors, timelines and budgets for events.
  • Trained customer service, marketing and sales teams for events.
  • Assessed events planning services and related costs.
  • Attended and participated in industry events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Generated leads with successful cold calling on copius prospects and skilled use of persuasive communication skills.
  • Engaged potential customers using mix of prepared statements and expertise in Bakery and Event sales.
  • Made appointments with interested customers according to schedule availability.
  • Delivered High end confections multiple to customer locations across the USA.
  • Empowered employees to contribute to continuous improvement, quality and growth of the company.
Education and Training
Expected in 08/2005
Associate of Arts: Hospitality Administration And Management, Pastry
The Illinois Institute of Art - Chicago - Chicago, IL
Activities and Honors
  • Co Chair- of Fundraiser For Australian Bushfire Relief, January 2020
  • Creator of Clothing Charity for Refugee, and incacerated mothers in Chicagoland. 2017 to present
  • Volunteer, for CAF, Planned Parenthood 2005

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Resume Overview

School Attended

  • The Illinois Institute of Art - Chicago

Job Titles Held:

  • Owner - Director of Sales, Marketing and Operation
  • "Cake Camp" Creator
  • CEO


  • Associate of Arts

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