LiveCareer-Resume

overnight stocker resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 6 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Unloading merchandise
  • Hand truck operation
  • Moving boxes
  • Safety awareness
  • Stocking products
  • Able to lift 40 lbs.
  • Customer service
  • Reliable and trustworthy
  • Problem resolution
  • Cash register operation
  • Payment processing
  • Merchandise restocking
  • Customer greeting
  • Scanner operations
  • Issue resolution
  • Loss prevention
  • Customer assistance
  • Product recommendations
  • Credit and cash transactions
  • Coin counting
  • Cash management
  • Cash counting machine operations
  • Liquor regulations and compliance
  • ID verification
  • Supply and inventory management
  • Vendor management
  • Training and mentoring
  • Departmental activities
  • Supervisor
  • Retail
  • Issue and conflict resolution
  • Time management
Education and Training
Central Christian College Of Kansas Mcpherson, KS Expected in : Business Management - GPA :
Marlington High School Alliance, OH Expected in 05/2004 High School Diploma : - GPA :
Experience
Mcdonald's - Overnight Stocker
Danvers, MA, 10/2020 - Current
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Picked up all boxes and related trash from sales floor.
Windsor Windows - CAP 1 Associate
Monroe, NC, 11/2019 - 10/2020
  • Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.
  • Suggested products to meet customers' needs or complement current selections.
  • Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
  • Helped customers on floor with locating, reaching and selecting merchandise.
  • Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.
  • Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Replenished inventory with focus on addressing customer needs.
Walmart - Department Manager
City, STATE, 05/2019 - 11/2019
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Executed targeted merchandising and promotional plans
  • Handled shift overstock, restocking and inventory control.
  • Employed process improvement initiatives within department.
  • Coached, trained and mentored new team members and manager trainees.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Delegated work to staff, setting priorities and goals.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Followed all safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Worked closely with sales associates to complete tasks.
  • Communicate with vendors about products and reflect on inventory numbers kept by them and our records.
Walmart - Cashier/Self Checkout Host
City, STATE, 10/2017 - 05/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to CSMs for remediation.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted CSMs with completing end-of-day counts and securing funds to prevent loss or theft.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Received payments for products and issued receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

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Resume Overview

School Attended

  • Central Christian College Of Kansas
  • Marlington High School

Job Titles Held:

  • Overnight Stocker
  • CAP 1 Associate
  • Department Manager
  • Cashier/Self Checkout Host

Degrees

  • Some College (No Degree)
  • High School Diploma

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