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Overnight Stocker Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Skilled worker/employee experienced in Warehousing/retail work environments. Knowledgeable about unloading, moving and shelving merchandise. Eager to help customers and keep operations moving smoothly.

Skills
  • Unloading trucks
  • Stocking and replenishing
  • Stocking shelves
  • Equipment monitoring
  • Forklift operation
  • Strong work ethic
  • Motivated team player
  • Customer-oriented
  • People-oriented
  • Friendly demeanor
Work History
09/2019 to Current Overnight Stocker H-E-B | Bellmead, TX,
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Unloaded arriving product stock and moved to store display areas.
02/2015 to 03/2019 Stockroom Manager Ameripride Services, Inc. | Rochelle, IL,
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Completed physical inventory counts each week.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Managed scheduling and task delegation for 6-member warehouse team.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
02/2001 to 01/2011 Assistant Manager Us Lbm Holdings | Merrill, WI,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed resource allocation and scheduling of all employees.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
  • Adhered to industry best practices for warehousing, material handling and documentation.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Monitored employee performance and developed improvement plans.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Completed weekly inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Communicated with managers of other departments to maintain transparency.
  • Supervised warehouse operations by managing 8 to 10 employees during 8 to 12 hour shifts.
  • Promoted to Assistant Manager after only 6 years with company.
  • Supervised team of 8 to 10 employees and provided feedback on performance.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Provided current employees options for additional training opportunities.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Monitored performance and safety practices of 8 to 10-person warehouse staff.
  • Oversaw daily operations and shipping and handling processes.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Mentored 8 to 10-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Managed 8 to 10 dock workers successfully in fast-paced environment through proactive communication and positive feedback.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Onboarded, trained and supervised 8 to 10-person warehouse staff with strong record of meeting schedule and performance goals.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained excellent performance standards while working in hot warehouse environment.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
Education
Expected in 06/2001 High School Diploma | A.R.E Public Charter High School, Washington DC, GPA:

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • A.R.E Public Charter High School
Job Titles Held:
  • Overnight Stocker
  • Stockroom Manager
  • Assistant Manager
Degrees
  • High School Diploma