LiveCareer-Resume

overnight stocker resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Customer relationships
  • Performance improvement
  • Customer Response
  • Merchandising
  • Inventory management
  • Inventory monitoring
  • Heavy Lifting
  • Cash Register Operation
  • Inventory Control
  • Stocking and Replenishing
  • Exceptional time management skills
  • Light maintenance
  • Interdepartmental communication
Work History
Overnight Stocker, 11/2022 - Current
Mcdonald's Centreville, MD,
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Maintained neat, organized stockroom free of hazards.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Stocked designated items on shelves, end caps and displays.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Greeted customers and directed to requested products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
Sales Associate, 11/2021 - 11/2022
Guess?, Inc. Woodbridge, NJ,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Quoted prices, credit terms and other bid specifications.
  • Recorded accurate and efficient records in customer database.
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to team objectives in fast-paced environment.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.

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Cashier, 01/2019 - 11/2021
Boyd Gaming, Inc. Shreveport, LA,
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Upsold additional products and services to customers, increasing revenue.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
Cashier, 08/2017 - 01/2019
Boyd Gaming, Inc. Opelousas, LA,
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Operated cash register to record transactions accurately and efficiently.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.

+ Edit or add your own

  • Processed refunds and exchanges in accordance with company policy.
Education
High School: , Expected in 05/2022
-
Desert Hills High School - Saint George, UT
GPA:
Status -

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Resume Overview

School Attended

  • Desert Hills High School

Job Titles Held:

  • Overnight Stocker
  • Sales Associate
  • Cashier
  • Cashier

Degrees

  • High School

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