overnight stocker resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Education
Expected in 06/2021 to to High School Diploma | Bullitt East High School, Mount Washington, KYGPA:
Professional Summary
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Talented Crew member with expertise in food preparation, money handling and opening and closing procedures. Bringing 1 year of experience as versatile and hardworking team member.
Skills
Customer-oriented
Food Safety
Food Preparation
Guest Services
Cash Handling
Cash Register Operation
Safe food handling
Fast and efficient service worker
Friendly and helpful
ServSafe
Order Fulfillment
Creative problem solving
Stocking and replenishing
Professional telephone demeanor
Work History
03/2022 to CurrentOvernight StockerMichaels Stores | North Aurora, IL,
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Checked aisles for spills to complete quick clean-up.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Removed all boxes and related trash from sales floor and processed through compactors.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Performed light housekeeping and cleaning by discarding trash and cardboard.
Stocked shelves, racks, and cases with new or transferred merchandise.
Stocked designated items on shelves, end caps and displays.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Blocked and faced products on displays and shelves in accordance with company policy.
09/2021 to 03/2022Retail Sales AssociateT-Roc | Greenville, OH,
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Informed customers of current store promotions to encourage additional sales purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections and purchases.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Issued receipts and processed refunds, credits or exchanges.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Supported loss prevention goals by monitoring shopper behavior.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
06/2019 to 03/2020Fast Food Team MemberRock Strategic | Balch Springs, TX,
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Greeted customers promptly and took orders to keep flow of traffic moving.
Prepped food items for later use to save staff time during busy hours.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Examined trays to check contents for required items and complete orders.
Cooked and packaged large batches of food prepared to order or kept hot until needed.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Maintained high standards of customer service in high-volume, fast-paced operations.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Consistently provided friendly service to promote better customer engagement.
Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Greeted customers promptly and took orders to keep flow of traffic moving
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
01/2019 to 06/2019Crew MemberInspiration Field | La Junta, CO,
Collaborated with team members to complete orders.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Checked completed orders for accuracy and bagged meals for easy carrying.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Maintained clean, sanitized and well-organized food preparation zones.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Observed customer purchases in line and differentiated between standard portions.
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