Creative Manager with five years of experience, with broad-based background in highly competitive and dynamic companies. Recognized as a decisive leader and excellent team player.
Designed displays to make the store experience interactive and engaging, displayed the appropriate signage for products and sales promotions, arranged items in favorable positions and areas of the store for optimal sales, organized and located inventory and updated store spreadsheets, established and maintained proper high traffic displays, resulting in increased sales.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information, made copies, sent faxes, and handled all incoming and outgoing correspondence, managed daily office operations and maintenance of equipment, managed medical information and files through written notes and computer software, pulled insurance authorizations for patient eligibility, maintained attention to detail and integrity, managed scheduling for current and new patients, handled patient referrals to and from other doctor offices, participated in team meetings, gave feedback and ideas for better efficiency and quality, printed reports and balanced patient charges and payments.
Managed 30+ employees, designed electronic file systems and maintained electronic and paper files, served as central point of contact for all outside vendors needing to gain access to the building, created PowerPoint presentations used for business development, properly routed agreements, contracts and invoices through the signature process, received and screened a high volume of internal and external communications, including email and mail, and managed daily office operations and maintenance of equipment, computed, recorded, and proofread data, records and reports, worked closely with company executives to identify new business opportunities and routinely participated in the sales process, managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines calculated, prepared, and issued bills, invoices and account statements according to established procedures, complied with federal, state and company policies, procedures and regulations reconciled and reported discrepancies found in records, communicated with customers, employees and other individuals to answer questions and explain information.
Reduced and controlled expenses by tracking wasted product and expired inventory, ordered all supplies and ingredients and managed payroll and scheduling for all employees, maintained up-to-date knowledge of store policies regarding payments, returns and exchanges, prevented store losses using awareness, attention to detail and integrity, and expressed appreciation and invited customers to return to the store.
Managed the order counter, including greeting customers, answering the telephone, ordering cleaning supplies and ingredients and working with suppliers for competitive pricing.
Coursework in Business Management and Business Finance, Selling Skills and Techniques and Consultative Selling. Currently enrolled in further coursework in the above and additional courses.
High School Diploma, 2011 Drummond Area School District − Drummond, Wisconsin, Bayfield Student government representative and completed coursework in Administrative Technology. Personal Finance and Business Administration.
Business Development, Time Management, Customer and Employee Satisfaction, Expenses Control, Utilization of Retail display and Space for Increased Sales.
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