(Overnight Stocker) Resume Example Company Name

(OVERNIGHT STOCKER)

Professional Summary

Highly motivated Sales Associate looking for a job in retail or food industry with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Enjoy to motivate all employees to accomplish challenging performance and quality objectives. Successful at keeping costs under control and employee job satisfaction high while promoting safety and compliance. Friendly, helpful person with a prompt nature and willingness to work a flexible schedule. Proactive with 5 years of experience working in retail . Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. . Experience utilizing jacks, box cutters , food and drink knowledge to build warm and inviting customer experience in high energy, fast-paced environment.

Skills

Knowledge of Food safety and sanitation guideline
Stocking and replenishing expertise
Merchant Sale expertise
Shelving
Strong attention to detail
Work flexible schedule

Multi-tasking strength
Loss prevention training
Store Management
Accurate cash handling
Store opening and closing procedures
MS Office proficient

Work History

07/2018 to 02/2020

(Overnight Stocker)Company Name – City, State

Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
Supported promotional plans by updating signage with price changes
Stocked product and placed on shelves according to layout and planogram guidelines
Inspected floor displays, noted missing items and immediately replenished merchandise
Realigned merchandise throughout assigned section to give shelves and racks professional appeal
Met incoming trucks and used forklifts to move pallets to staging areas
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
Stayed current on available products, store promotions and customer service policies to better shoppers
Moved and lifted heavy loads of merchandise using pallet jack equipment
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass
Performed daily inventory checks of merchandise on hand through MC4
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors
Scanned shelves and product cases to locate expired, outdated and spoiled items
Checked for outdated and overripe grocery items and removed from inventory
Assisted customers by finding items quickly, boosting store satisfaction rate by 80%
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by 75%

02/2015 to 08/2017

Deli AssociateCompany Name – City, State

Opened new inventory and rotated stock by dates to maintain freshness
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
Created appealing food arrangements for party trays and specialized orders
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Maintained clean, trash-free workspaces to maximize productivity and safety
Inspected equipment such as refrigerators and warming lamps every weekly ] to check compliance with safe operating levels
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
Greeted customers at deli counter to fulfill requests and answer questions
Calculated total items needed to assemble party trays and placed orders for inventory
Listened carefully to customer instructions and prepared orders according to those preferences
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 75% boost in revenues

02/2017 to 03/2018

Produce AssociateCompany Name – City, State

Checked product shelves to review for proper price labels and handled price changes when requested by management.
Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor.
Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule and by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings andmeetings.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Ordered produce for following day based on projected needs.
Completed prep work on pre-packaged vegetables and fruits.

08/2016 to 07/2018

Shift ManagerCompany Name – City, State

Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or the Assistant Store Manager.
Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager.
Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or the Assistant Store Manager.
Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets.
Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or the Assistant Store Manager.
Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.
Manage tasks and supervise store associates in those limited circumstances when the Store Manager and/or Assistant Store Manager is unavailable.
This position does not involve, hiring, firing, or disciplining associates or recommending any such action, which should be brought to the attention of the Store Manager and/or Assistant Store Manager.

Education

Bachelor of Science: Biology Tuskegee University - City, State

Certifications

SafeServ certification: Food Handling

Resume Overview

School Attended

Tuskegee University

Job Titles Held:

(Overnight Stocker)
Deli Associate
Produce Associate
Shift Manager

Degrees

Bachelor of Science : Biology

(Overnight Stocker) Resume Example

Resume Score: 80%

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