Overnight Stock Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic young woman with 8+ years of experience in various fields (including Sales, Stocking, Warehouse and Customer Service). Recognized often for going above and beyond what is required of me and excelling in every task given to me. I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I look forward to bringing my capability, superior work ethic and charm to your organization.

  • Stocking and replenishing
  • Unloading trucks
  • Complaint resolution
  • Order Fulfillment
  • Recordkeeping strengths
  • Good listening skills
  • Professional telephone demeanor
  • Excellent written and verbal communication
  • Stocking shelves
  • Product and service sales
  • Sales expertise
  • Multi-line phone talent
  • Administrative support
  • Money handling abilities
  • Outgoing
  • Motivated self-starter
Work History
Overnight Stock Associate, 07/2020 to Current
Giant Eagle, Inc.Penn Hills, PA,
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Moved and lifted heavy loads of merchandise using pallet jacks, L carts and more.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Supported promotional plans by updating signage with price changes.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Managed customer relations and customer service through daily communication and interaction.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
Pawn Broker, 10/2019 to 06/2020
Hajoca CorporationAtascosa, TX,
  • Worked with customers to develop loans worth up to $5,000 according to personal needs, preferences and payment abilities.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Sold variety of items to over 50 daily customers, working to upsell package items and exceed sales goals.
  • Performed store open and close procedures as part of shift responsibilities.
  • Complied with local, state and federal laws, including reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Organized store shelves to display most attractive inventory.
  • Estimated value and gave appraisals of merchandise for prospective clients.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Processed new inventory to ready for stocking on sales floor.
  • Organized stock overflow room and moved stock to show room when space was available.
  • Generated new loan business by making phone calls to potential clients.
  • Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
Warehouse Associate, 01/2018 to 09/2019
Sunset GrownLaredo, TX,
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Operated PC and RF-based computer systems for inventory management.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Performed root cause analysis to determine quality issues and develop long-term solutions.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Regulated pricing, inventory count and supply during shift hours.
Sales Associate, 02/2015 to 11/2017
Toys R UsCity, STATE,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
High School Diploma: , Expected in
Germantown High School - Philadelphia, PA
  • Graduated with 3.9 GPA
  • Member of yearbook and debate team

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Resume Overview

School Attended
  • Germantown High School
Job Titles Held:
  • Overnight Stock Associate
  • Pawn Broker
  • Warehouse Associate
  • Sales Associate
  • High School Diploma

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