Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I am a very positive, forward thinking, ethical and organized person. I always incorporate all of those aspects into the job I am doing. I feel I have a lot of good qualities that many employers are looking for and would be a key asset. I am a team leader, but am also very empathetic and compassionate toward any staff that I am supervising as well as toward my peers. I have managerial skills as I have been in charge of a $90+ million Walmart overseeing up to 50 associates but have also spent many years caring for, nurturing and playing with children. I am a very versatile person and I believe that is one of the most important aspects in hiring an employee.

  • Issue and conflict resolution
  • Friendly, positive attitude
  • Organization
  • Team management
  • Good work ethic
  • Staff Development
  • Hiring and Training
  • Performance Tracking and Evaluation
  • Employee Coaching and Motivation
  • Goal Setting
  • Problem Resolution
  • Project Planning
  • Calm Under Pressure
  • Good Judgment
  • Professional and Courteous
  • Customer Relationship Management
  • Decision Making
  • Customer Service
  • Shift Scheduling
  • Nurturing Approach
  • Positive Role Model
  • Child Care
  • Parental Communication
  • Child Safety
  • Caring and Understanding
  • Age-Appropriate Activities
  • Gentle Discipline
  • Lesson Planning
  • Organizational and Planning
  • Imaginative Play Promotion
  • Activity Demonstrations
  • Enthusiasm for Students and Teaching
  • Class Reading
  • Arts and Crafts
  • Social Skills Development
  • Creating a Safe Learning Environment
  • Play-Based Learning
  • Time Management
  • Needs Identification and Assessment
  • Communicating with Parents and Teachers
  • Relationship Building
  • Progress Tracking and Reporting
  • Creative Thinking
  • Team Collaboration
  • Reliable and Punctual
  • Service Oriented
  • Honest Problem-Solving Skills
  • Cultural Sensitivity
  • Child Development Knowledge
  • Staff Supervision
  • Event and Activity Planning
  • Clean Driving History
  • Multitasking and Prioritization
  • Self-Motivated
  • Attention to Detail
  • Materials Organization
  • Critical Thinking
  • Active Listening
  • Reliable & Trustworthy
  • Supervision & Leadership
  • People Skills
  • Conflict Resolution
  • Organizational Skills
  • Good Work Ethic
  • Planning & Organizing
  • Friendly, Positive Attitude
12/2015 to Current Overnight Manager The Kessler Collection | Beaver Creek, CO,
  • Oversee all aspects of multi-million dollar store needs. Supervise up to 50+ associates each night.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Conducted regular evaluations and addressed performance concerns directly with employees.
  • Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
  • Investigated misconduct, mediated problems and determined appropriate discipline for staff.
  • Maintained adequate staffing to meet objectives within budget.
03/2013 to 02/2016 Owner/Operator Lineage Logistics | Chester, VA,
  • Thorough Home and Residential Cleaning Services
  • Cleaned homes following specific and detailed protocols and requests.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
03/2002 to 12/2010 Owner/Operator Lineage Logistics | College Park, GA,
  • Cared for children from ages 6 weeks to 12 years. And up to 12 children at a time. Overseen staff.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Developed and enforced positive strategies to encourage good behavior.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Enforced rules to teach good manners and maintain safe environment.
  • Observed behavioral issues to alert parents or guardians.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Assisted children in development of social, communication and problem-solving skills.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Secured indoor and outdoor premises to protect children.
03/1994 to 01/2001 Residential Aide The Lcada Way | Lorain, OH,
  • Bathed, fed and dressed patients based on individual abilities.
  • Emotionally supported [Type] patients, monitoring changes in behavior for potentially dangerous changes.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Maintained professionalism in emergency situations, assisting staff members in [Type] actions and monitoring patients.
  • Assisted with lesson planning, designing activities to promote language, cognition and memory skills.
  • Supervised and secured patients restricted to assigned areas.
  • Employed instruction strategies to improve development of sensory- and perceptual-motor skills.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Provided excellent service to patients through personable communication.
  • Identified and addressed individual mental health challenges to support patients.
  • Supported patients with special needs and developmental delays to help each live full lives.
  • Assisted patients with achieving personal hygiene goals by helping with bathing, toileting and grooming.
  • Utilized behavior modification and personal development programs under psychologist.
  • Responded to emergency situations and implemented both verbal and physical de-escalation strategies.
Education and Training
Expected in 06/1992 High School Diploma | Milton High School, Milton, PA GPA:

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    School Attended

    • Milton High School

    Job Titles Held:

    • Overnight Manager
    • Owner/Operator
    • Owner/Operator
    • Residential Aide


    • High School Diploma

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