Overnight Manager resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
People management
Sales leadership
Inventory monitoring
Warehouse organization
Business planning
Business administration
Business Development
Creative merchandising
Staff Management
Sales and marketing
Strategic planning
Budgeting
Vendor relations
Financial Management
Work History
Overnight Manager, 05/2021 to Current Kimpton Hotels – GA, State,
Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
Created nightly shift task lists to assign duties to each employee.
Organized shift meetings to communicate and resolve issues for night operations.
Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Conducted nightly inventory management procedures to track sales and stock levels.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Defined clear targets and objectives and communicated to other team members.
Supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
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Rotated merchandise and displays to feature new products and promotions.
Established team priorities, maintained schedules and monitored performance.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Homelines Department Manager, 03/2017 to 04/2021 Walmart – City, STATE,
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Trained team members in successful strategies to meet operational and sales targets.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Trained newly hired sales team in upselling techniques.
Educated staff on strategies for handling difficult customers and challenging situations.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Grocery Support Manager, 10/2014 to 02/2017 Walmart – City, STATE,
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Performed key tasks to promote inviting grocery store appearance.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Orchestrated performance-oriented environment by closely supporting team members.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Mentored new sales associates to contribute to store's positive culture.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Marked-down clearance items and relocated merchandise to proper store areas.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Submitted reports to senior management to aid in business decision-making and planning.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
Associate Of Business Administration: Business Management, Expected in 10/2018 University of Phoenix - Tempe, AZ GPA:
Bachelor Of Applied Science: Business With Concentration of Operations Manageme, Expected in 2022 University of Phoenix - Tempe, AZ GPA:
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