Overnight Maintenance Resume Example Giant Eagle

OVERNIGHT MAINTENANCE

Summary

Skills

Retail sales
Customer assistance
[Type] brand promotions

Cheerful and energetic
Flexible schedule

Experience

Overnight Maintenance, 11/2019 － CurrentGiant Eagle － Canfield , OH

Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
Gathered and emptied trash and recycling bins.
Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
Responded to requests promptly to clean and sanitize areas after accidents.
Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
Swept and mopped floors with proper signage to prevent customer injury.
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.

Cashier, 04/2018 － CurrentLowell General Hospital － Melrose , MA

Troubleshot and resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Received payments for Home Depot Consumer Credit and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Worked closely with front-end staff to assist customers.
Resolved issues regarding customer complaints and escalated worsening concerns to Head Cashier for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed returned items in accordance with store policy.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.

Sales Associate, 11/2015 － 12/2017Blavity Inc. － Los Angeles / Remote , CA

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maintained current store, product and promotional knowledge to drive consistent sales.
Provided every customer with professional and polite support for sales and service needs.
Initiated friendly conversation with each customer to determine level of assistance required.
Prepared products for promotional sampling during in-store demonstrations.
Built customer loyalty by engaging with and identifying product needs of customers.
Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Fostered customer retention by assessing and meeting product needs.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Helped customers by answering questions and locating merchandise.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Help customers load purchased equipment when necessary.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Completed all assigned training to stay updated on important policies and procedures.
Followed all company policies, rules and procedures to promote company goals and ensure safety.
Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education and Training

06/2015Oakleaf High School － City, StateHigh School Diploma

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Overnight Maintenance Resume Example

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