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Overnight Maintenance Resume Example

Resume Score: 80%

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OVERNIGHT MAINTENANCE
Summary
Skills
  • Retail sales
  • Customer assistance
  • [Type] brand promotions
  • Cheerful and energetic
  • Flexible schedule
Experience
Overnight Maintenance, 11/2019 － CurrentWalmart － Hillsboro, OR
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Gathered and emptied trash and recycling bins.
  • Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
  • Responded to requests promptly to clean and sanitize areas after accidents.
  • Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
  • Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
  • Swept and mopped floors with proper signage to prevent customer injury.
  • Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
Cashier, 04/2018 － CurrentThe Home Depot － Hillsboro, OR
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Received payments for Home Depot Consumer Credit and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Head Cashier for remediation.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed returned items in accordance with store policy.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Sales Associate, 11/2015 － 12/2017Walmart － Middleburg, FL
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided every customer with professional and polite support for sales and service needs.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Fostered customer retention by assessing and meeting product needs.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Helped customers by answering questions and locating merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Help customers load purchased equipment when necessary.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
06/2015Oakleaf High School － Orange Park, FLHigh School Diploma
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Resume Overview

Companies Worked For:

  • Walmart
  • The Home Depot

School Attended

  • Oakleaf High School

Job Titles Held:

  • Overnight Maintenance
  • Cashier
  • Sales Associate

Degrees

  • High School Diploma

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