Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Accomplished [Job Title] recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in [Skill], [Skill] and [Skill]. Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment. Ambitious [Type] manager with solid history of success in [Industry] operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering [Number] years of related experience and pursuing new professional challenges with room for advancement at [Type] company. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Vendor relations
  • Visual merchandising
  • Payroll management
  • Shelf restocking
  • Issue and conflict resolution
  • Customer service
  • Training & Development
  • Supervision
  • Project planning
  • Problem resolution
Overnight Assistant Manager, 06/2007 - Current
Wegmans Food Markets, Inc. Auburn, NY,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
Assistant Manager, 07/2015 - 09/2018
Mitchells & Butlers Meriden, CT,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Delegated daily tasks to team members to optimize group productivity.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Zone Merchandise Supervisor, 09/2014 - 06/2015
Alchemy Systems Lima, OH,
  • Managed and evaluated financial documents, prepared reports and initiated sales decisions.
  • Analyzed store observation programs and validated various store process.
  • Developed and maintained effective activity schedule and zone compliance with established timeframes.
  • Assessed purchasing needs and reviewed in-store sales and inventory levels.
  • Increased sales by [Number]% through targeted merchandising plans and stocking of desirable inventory.
  • Maintained records of inventory stock and shrinkage by conducting product audits every [Timespan].
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Placed prices and descriptive signage to enhance displays and promote items.
Department Manager, 08/2013 - 09/2014
Walmart City, STATE,
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Performed opening and closing duties as part of management team, including cash management.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Supervised [Number] full-time and [Number] part-time employees.
  • Worked closely with sales associates to complete tasks.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Coached, trained and mentored new team members and manager trainees.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Handled [Type] shift overstock, restocking and inventory control.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Education and Training
: , Expected in
Argosy University - Orange, CA
: , Expected in
Community College Of Philadelphia - Philadelphia, PA
High School Diploma: , Expected in 06/1997
West Philadelphia High School - Philadelphia, PA

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Resume Overview

School Attended

  • Argosy University
  • Community College Of Philadelphia
  • West Philadelphia High School

Job Titles Held:

  • Overnight Assistant Manager
  • Assistant Manager
  • Zone Merchandise Supervisor
  • Department Manager


  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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