Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Accomplished [Job Title] recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in [Skill], [Skill] and [Skill]. Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment. Ambitious [Type] manager with solid history of success in [Industry] operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering [Number] years of related experience and pursuing new professional challenges with room for advancement at [Type] company. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
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Experience
Overnight Assistant Manager, 06/2007 - Current
Wegmans Food Markets, Inc. – Auburn, NY,
Wegmans Food Markets, Inc. – Auburn, NY,
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Coached and developed store associates through formal and informal interactions.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
- Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
Assistant Manager, 07/2015 - 09/2018
Mitchells & Butlers – Meriden, CT,
Mitchells & Butlers – Meriden, CT,
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Delegated daily tasks to team members to optimize group productivity.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Zone Merchandise Supervisor, 09/2014 - 06/2015
Alchemy Systems – Lima, OH,
Alchemy Systems – Lima, OH,
- Managed and evaluated financial documents, prepared reports and initiated sales decisions.
- Analyzed store observation programs and validated various store process.
- Developed and maintained effective activity schedule and zone compliance with established timeframes.
- Assessed purchasing needs and reviewed in-store sales and inventory levels.
- Increased sales by [Number]% through targeted merchandising plans and stocking of desirable inventory.
- Maintained records of inventory stock and shrinkage by conducting product audits every [Timespan].
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Placed prices and descriptive signage to enhance displays and promote items.
Department Manager, 08/2013 - 09/2014
Walmart – City, STATE,
Walmart – City, STATE,
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Performed opening and closing duties as part of management team, including cash management.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Supervised [Number] full-time and [Number] part-time employees.
- Worked closely with sales associates to complete tasks.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
- Coached, trained and mentored new team members and manager trainees.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Handled [Type] shift overstock, restocking and inventory control.
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Education and Training
Argosy University - Orange, CA
Community College Of Philadelphia - Philadelphia, PA
High School Diploma: , Expected in 06/1997
West Philadelphia High School - Philadelphia, PA
West Philadelphia High School - Philadelphia, PA
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Resume Overview
School Attended
- Argosy University
- Community College Of Philadelphia
- West Philadelphia High School
Job Titles Held:
- Overnight Assistant Manager
- Assistant Manager
- Zone Merchandise Supervisor
- Department Manager
Degrees
- Some College (No Degree)
- Some College (No Degree)
- High School Diploma
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