Health Care Professional with over 30 years of experience in a wide variety of fields. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Ensure all Conifer assigned services for domestic or international outsourced vendor(s) remains compliant with Conifer/Client RCS policies, procedures, budget/expense. Service Level Agreements and Performance metrics.
Manage Processes (including process mapping, policies & procedures, design sessions, Inventory, inventory management, Training/Refreshers, Vendor Scope Management. Activities within timeless (transitions and projects) and reconciliation of vendor(s) invoice payment., as relates to assigned portfolio of vendors.
Drive efficiencies - expense and revenue as it relates to the assigned portfolio of vendors, including negotiations of overall contractual terms, service level agreements and pricing for the vendor management.
Manage relationships and effectively communicate with Clients, C&G, Transitions, Product line operations. Client performance / Delivery and other partner organizations.
Manager effectiveness of overall services within the vendor portfolio, propose changes in placement volumes/processes as needed and ensure business needs or inventory liquidation rates are within accepted guidelines.
Manage and communicate quality audits, improvement plan and operational processes to ensure compliance with Conifer and Client requirements.
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