Outpatient Service Specialist Resume Example
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OUTPATIENT SERVICE SPECIALIST
Summary
Contact Tracing Certification from Purdue Global
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.
Skills
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Experience
Outpatient Service Specialist, University Of Southern California, October 2019-March 2020Riverside , CA
- Managed physician calendar, including scheduling patient appointments and procedures.
- Interviewed patients to collect medical information and insurance details.
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Called patients to schedule appointments, consistently double-checking information and availability.
- Called patients to schedule appointments, consistently double-checking information and availability.
- Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Admissions Advisor, Docgo Inc., July 2018-September 2019Syracuse , NY
- As an Admissions Advisor, I interview prospective students, answer their questions about Distance Education Programs and facilitate a student's entrance into Colorado Technical University Online's degree programs.
- Played a critical role as students move from the enrollment process to beginning classes.
- I assisted in making their dream of a degree a reality.
- Responsibilities would include building re pore with students, help with completing financial aid information, and making sure the students were prepared for classes.
- Most of my interactions with the students were over the phone or email.
Paratransit Driver, Mortenson, May 2017-January 2018Washington , DC
- As transit bus driver, I transported passengers between designated bus stops while adhering to an established time schedule and route.
- I traveled within a single city or follow routes between neighboring cities or states.
- As a transit bus driver I not only operates the bus but also the doors to allow passengers to exit and enter the bus.
- I was responsible on certain days to create schedules and call certain passengers so that I could create the most smooth and efficient ride schedules possible.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Took disabled individuals and senior citizens to any local destination.
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
- Maintained timely adherence to schedules and safety protocols.
- Planned new routes each day based on passenger requirements.
- Transported passengers on predetermined routes while following local traffic regulations.
- Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
- Provided information to passengers, including route, schedule and fares.
- Assisted disabled passengers in boarding and exiting bus.
- Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Carpenter Apprentice, Northwestern University, April 2015-April 2016City , STATE
- Responsiblities including maintaining all the facilities for Northwesten University.
- This included classrooms, bathrooms, and and gymnasiums.
- We would work with the professiors, students, and even the University president to make sure the learning enviorments were as clean, safe, and beautiful as possible.
- Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
- Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
- Uncovered product defects and addressed with job foreman.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Helped with movement of materials and equipment to different job sites.
Education and Training
Bachelor of ScienceBusiness Administration, , Colorado Technical University, CityState
High School DiplomaEvanston Township High School, , CityJune 2010
Some College (No Degree)Purdue Global
Interests
- Hard Working Hobbies , Basketball, reading, football, and running
Additional Information
- Ability to Work Under Pressure Ability to Work in a Team
Certifications
COVID-19 Contact tracer certification from Purdue Global
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Resume Overview
School Attended
- Colorado Technical University
- Evanston Township High School
- Purdue Global
Job Titles Held:
- Outpatient Service Specialist
- Admissions Advisor
- Paratransit Driver
- Carpenter Apprentice
Degrees
- Bachelor of Science
High School Diploma
Some College (No Degree)
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