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Outpatient Service Specialist Resume Example

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OUTPATIENT SERVICE SPECIALIST
Summary

Contact Tracing Certification from Purdue Global

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.

Skills
  • Business Administration
  • Contact Tracing Certification from Purdue Global
  • Proficient in Excel
  • Microsoft Word
  • Great Communication and Leadership Skills
  • Great on the Phone
  • Team management
  • Business operations
  • Inventory management
  • Planning and coordination
  • Insurance billing
  • Team building
  • Communications
Experience
Outpatient Service Specialist, USA Vein Clinics, October 2019-March 2020Northbrook, IL
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Interviewed patients to collect medical information and insurance details.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Called patients to schedule appointments, consistently double-checking information and availability.
  • Called patients to schedule appointments, consistently double-checking information and availability.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Admissions Advisor, Colorado Technical University, July 2018-September 2019Schaumburg, IL
  • As an Admissions Advisor, I interview prospective students, answer their questions about Distance Education Programs and facilitate a student's entrance into Colorado Technical University Online's degree programs.
  • Played a critical role as students move from the enrollment process to beginning classes.
  • I assisted in making their dream of a degree a reality.
  • Responsibilities would include building re pore with students, help with completing financial aid information, and making sure the students were prepared for classes.
  • Most of my interactions with the students were over the phone or email.
Paratransit Driver, MV Transportation, May 2017-January 2018Niles, IL
  • As transit bus driver, I transported passengers between designated bus stops while adhering to an established time schedule and route.
  • I traveled within a single city or follow routes between neighboring cities or states.
  • As a transit bus driver I not only operates the bus but also the doors to allow passengers to exit and enter the bus.
  • I was responsible on certain days to create schedules and call certain passengers so that I could create the most smooth and efficient ride schedules possible.
  • Stayed up to date with local roads, traffic patterns and speed limits.
  • Took disabled individuals and senior citizens to any local destination.
  • Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
  • Maintained timely adherence to schedules and safety protocols.
  • Planned new routes each day based on passenger requirements.
  • Transported passengers on predetermined routes while following local traffic regulations.
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Provided information to passengers, including route, schedule and fares.
  • Assisted disabled passengers in boarding and exiting bus.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Carpenter Apprentice, Northwestern University, April 2015-April 2016Evanston, IL
  • Responsiblities including maintaining all the facilities for Northwesten University.
  • This included classrooms, bathrooms, and and gymnasiums.
  • We would work with the professiors, students, and even the University president to make sure the learning enviorments were as clean, safe, and beautiful as possible.
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
  • Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
  • Uncovered product defects and addressed with job foreman.
  • Cleaned job site after work completion and disposed of debris in proper containers.
  • Helped with movement of materials and equipment to different job sites.
Education and Training
Bachelor of ScienceBusiness Administration, , Colorado Technical University, Colorado SpringsCO
High School DiplomaEvanston Township High School, , Evanston, ILJune 2010
Some College (No Degree)Purdue Global
Interests
  • Hard Working Hobbies , Basketball, reading, football, and running
Additional Information
  • Ability to Work Under Pressure Ability to Work in a Team
Certifications

COVID-19 Contact tracer certification from Purdue Global

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Resume Overview

Companies Worked For:

  • USA Vein Clinics
  • Colorado Technical University
  • MV Transportation
  • Northwestern University

School Attended

  • Colorado Technical University
  • Evanston Township High School
  • Purdue Global

Job Titles Held:

  • Outpatient Service Specialist
  • Admissions Advisor
  • Paratransit Driver
  • Carpenter Apprentice

Degrees

  • Bachelor of Science
    High School Diploma
    Some College (No Degree)

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