Outpatient Service Center Coordinator Resume Example
An organized professional with 30 years experience in a healthcare setting via the public and private sector with experience in program planning, educating, training, and supervising staff on various projects.
Completed an Administrator Training program (AIT); learned all aspects of the health facility operations which included direct interaction with residents and their families, staff in all departments, involved with the governing board, exposure to organizational policy and financing, and community involvement.
Experience serving the needs of internal and external customers in a fast paced environment. Strong interpersonal, written, and verbal communicator who can deliver effective presentations and maintain collaborative relationships. Equally comfortable collaborating in a team effort, working independently, or directing others. Ability to cultivate relationships with diverse groups.
- Responsible for coordination and oversight of activities of Patient Service Center.
- Interrelate with the Patient Service Center staff, supervisor and management, and laboratory staff and clients to ensure optimal operation of the Patient Service Center.
- Perform phlebotomy and specimen processing procedures.
- Exhibit proficiency in blood collections by venipuncture and capillary technique from patients of all age groups, and paternity collections.
- Possess the ability and skills necessary to provide orientation and training for patient technicians.
- Taught multiple classes in the school's medical assisting program.
- Developed appropriate curriculum and course syllabuses.
- Utilized textbooks combined with practical applications in lab settings.
- Administered proctored and graded examinations.
- Taught courses in medical records documentation, handling lab report, anatomy and physiology, computer, medical terminology, and taking vital signs on patients.
- Networked in the medical community to arrange for internships for students.
- Trained students in CPR and First Aid.
- Gained insight and experience into managerial, ethical and professional responsibilities involved in providing quality long-term care.
- Increased knowledge of external factors which impact upon long term care facilities: Community organizations, regulations, reimbursement constraints, survey procedures and public attitudes.
- Aided Administrator in calculating the cost and comparison of contracts for oxygen, waste management, environmental, transportation services and, food services.
- Familiar with American Data Electronic Chart System (ECS) Attended ECS seminar focused on Medicare billing, payment system, and Medicare, Medicaid auditing.
- Participated in Competitive Analysis of surrounding nursing homes. Investigating strengths, weaknesses, and ideas that could be adapted to our organization.
- Created a quality improvement program focused on staff education.
- Provided phlebotomy services in response to internal requisitions to include; ordered lab test by physicians, conferred with patients to obtain information for laboratory records, explained procedures, and addressed patient concerns.
- Performed daily phlebotomy duties to include: specimen collection, delivered specimen samples to departments, documentation/charting, followed practices and procedures.
- Performed laboratory computer operations i.e., charting.
- Facilitated training for employees and students.
- Responsible for coordination and oversight of activities of Patient Service Center.
- Interrelate with the Patient Service Center staff, supervisor and management, and laboratory staff and clients to ensure optimal operation of the Patient Service Center.
- Perform phlebotomy and specimen processing procedures.
- Exhibit proficiency in blood collections by venipuncture and capillary technique from patients of all age groups, and paternity collections.
- Possess the ability and skills necessary to provide orientation and training for patient technicians.
- Assisted in relocating, opening new patient services centers in the community.
- Ensured daily work of the Patient Service Centers is completed accurately and on time.
- Maintained a safe and professional environment for patients, clients, and employees.
- Responsible for training, coaching, and providing input on the performance evaluation of the phlebotomists.
Hospital Safety Council, Riverside Hospital
Council Committee, Lake Hospital Mentor Clinic
CPR., First Aid
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Completeness
- Formatting
- Word choice
- Measurable results
Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- Outpatient Service Center Coordinator
- Medical Assistance Instructor
- Administrator in Training
- Technical Laboratory Assistant
- Outpatient Services Center Coordinator
Degrees
- Master of Science : Healthcare Administration
Bachelor ofScience : Healthcare Services
Similar Resumes
