outpatient clerk radiology resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Astute medical administrative professional trained in appointments, front desk management, and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Medical Assistant environment. Ready to help the team achieve company goals.

Responsible Clerk is proficient in handling money, and helping patients. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting patients. Dedicated to resolving issues, answering patients' questions, and ringing up customers. Creative problem-solver versed in customer service.

  • Medical terminology understanding
  • Internship
  • Medical office administration
  • EMR / EHR
  • Vital Signs
  • Injections Skills
  • How to do Prescriptions
  • Credits and Refunds
  • Verbal and Written Communication
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Materials Organization
  • Microsoft Office
  • Team Collaboration
  • Attention to Detail, Spanish
  • Cash Register, Tables
  • Cash registers, Phone
  • Creative Problem Solving, Written Communication
  • Credit
  • Customer service
  • Database
  • Bilingual
  • English
  • Forms
  • Inventory
  • Leadership
  • Managing
  • Materials
  • Microsoft Office
  • Multitasking
  • Organizing
  • Policies
  • POS
  • Protocols
  • Safety
  • Scanning
  • Servers
  • Data Entry
  • Clerical Support
Work History
Outpatient Clerk Radiology, 02/2022 to Current
Clubcorp Club Operations, Inc.Blacksburg, VA,
  • PCMH/PCSP - Adhere to and promote the core expectations of the Patient-Centered Medical Home or Patient-Centered Specialty Practice as applicable
  • ADMISSION AND DISCHARGE - Assist patients and families with all aspects of the admission and discharge process; communicate and assist in resolving problems
  • Increased office productivity by transcribing over the phone daily meetings and appointments and implementing organizational systems for documents.
  • Managed financial documentation such as expense reports and invoices.
  • Registered and verified patient records before triage with the most up-to-date information.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received, recorded, and addressed incoming and outgoing communication via telephone and email.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Carried out front office duties utilizing data entry skills in the framework of the medical database.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Completed administrative patient intakes with case histories, insurance information, and mandated forms.
  • Obtained payments from patients and scanned identification and insurance cards.
Office Cleaner/Hospital Housekeeper, 09/2021 to 02/2022
UNM HospitalCity, STATE,
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris
  • Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families
  • Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items
  • Documented and reported necessary facility and building repairs observed
  • Interacted with hospital staff, patients and families to demonstrate good customer service techniques
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Hostess, 12/2018 to 12/2019
Souplantation & Sweet TomatoesCity, STATE,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Planned and executed -guest parties by organizing menus, spaces and special requests
  • Used cash registers and credit card machines to cash out customers
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server/Cashier, 01/2018 to 12/2018
Annapurna's World Vegetarian CafeCity, STATE,
  • Restocked and organized merchandise in front lanes
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, locate items and join reward programs
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Collected and authorized payments of guests
  • Used POS system to enter orders, process payments and issue receipts
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
: , Expected in 03/2017 to UNM Continuing Education - Albuquerque, NM

Child Growth and Development

High School Diploma: , Expected in 05/2014 to Highland High School - Albuquerque, NM
: Medical Assistant , Expected in 01/2022 to Brookline College - Albuquerque, NM,
  • CMAA - Certified Medical Assistant
  • CPR Certification

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Resume Overview

School Attended

  • UNM Continuing Education
  • Highland High School
  • Brookline College

Job Titles Held:

  • Outpatient Clerk Radiology
  • Office Cleaner/Hospital Housekeeper
  • Hostess
  • Server/Cashier


  • High School Diploma

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