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Other Teller/Lead Teller Resume Example

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OTHER TELLER/LEAD TELLER
Professional Summary
To obtain a position where I can utilize my strong organizational skills, educational background, and ability to work well with others
Core Qualifications
Microsoft Word, Microsoft Publisher, Microsoft Excel, Microsoft Power Point, Microsoft Access, Microsoft Outlook, QuickBooks, Auto CAD, Internet research, Types 40+ words per minute Excellent listening, verbal and written communication skills; Strong organizational and multitasking skills; Trained in conducting research and making presentations
Experience
06/2011 to Current
Other Teller/Lead TellerWells Fargo Bank - Corpus Christi, Texas
  • Performs as the Lead Teller: Responsible for leading the team members behind the teller line; supporting the tellers to ensure they are helping customers find convenient ways to manage their finances while recommending additional bank products and services to meet the customers financial goals; provides recognition and coaching to the tellers for performance and advancement opportunities Responsible for other bank related tasks: Assisting in the preparation of in-coming and out-going cash shipments; maintaining the balance of multiple cash vaults; completing a variety of assigned monthly tasks; and assisting the service manager in preparing weekly schedules Responsible for customer bank transactions: Processing deposits, withdrawals, payments, and savings bonds; sells monetary instruments such as money orders, cashier's checks, and temporary checks Responsible for balancing a cash drawer on a daily basis while maintaining the assigned cash limits; contributes to the banks growth by reaching and exceeding quarterly performance goals Greets and builds relationships: Responsible for interacting with the customer face-to-face and over the phone in order to deliver a great WOW experience; assists customers by answering product and service questions and/or concerns; directs requests and unresolved issues to the designated resource Performs as the International Foreign Exchange Teller: Responsible for providing foreign exchange services to customer and processing cash transactions in the national and foreign currencies; safeguards the bank by examining each currency for authenticity; informs customers about the conditions for buying and selling foreign currencies; records all foreign exchange transactions and ensures operations are carried out properly; conducting foreign monetary transactions such as buying foreign checks and selling foreign drafts.
09/2010 to 12/2011
Fashion MerchandiserConcrete Street Amphitheater - Corpus Christi, Texas
  • Responsible for organizing, displaying, and selling the clienteles merchandise; ensured that the correct amount of currency was received for the merchandise as well as making certain that the customer receives the correct amount of change for their purchase.
  • Performed as V.I.P Security: Responsible for wrist banning V.I.P members and assisting them to their assigned seating; ensured that the V.I.P members were aware of the services available to them; responsible for validating V.I.P wrist band and removing violators from within the V.I.P section.
  • Greeted customers: Responsible for interacting face-to-face with the customer to ensure each customer received great customer service; directed customers to their designated areas.
01/2000 to 12/2006
Administrative AssistantCAS Engineering Services, Incorporated - Portland, Texas
  • Responsible for recording each employees time sheet by entering their data into QuickBooks; ensured employees wrote down all their duties and the amount of time it took to complete each task.
  • Other Administrative Assistant duties: Managed telephones by answering phones, transferred calls, and took messages; organized files by properly filing paperwork by project number; responsible for cleaning the facility.
Education
Summer 2015
Master of Business AdministrationUniversity of Incarnate Word - San Antonio, Texas
Spring 2010
Bachelor of Science: Human Sciences Fashion & Interiors Merchandising Business AdministrationTexas A&M University - Kingsville, TexasHuman Sciences Fashion & Interiors Merchandising Business Administration
Fall 2007
Del Mar College - Corpus Christi, TexasCompleted 60 semester hours
Interests
Holy Cross Catholic Church: Council meetings, brush clean up, Buc-Days parade, centennial auction representative, black history month event ( 2014-2015) Martin Luther King March: Promoting equality and diversity one step at a time 2013-2015) Boys and Girls Club: Baked cookies for the children during the Christmas holiday (2014) Hour Glass Belly Dance: Annual Performance, March of Dimes (2010-2014)
Additional Information
  • HONORS/EXTRACURRIALLAR ACTIVITIES Member of The National Society of Leadership and Success, Sigma Alpha Pi (2015) Outstanding Student of the Year; Fashion & Interiors Merchandising (2009-2010) Dean's List (Fall 2009) Fashion & Interiors Merchandising Group, (2007-2010), Held office of Vice President, Secretary, and Historian Gregory-Portland High School Yearbook, (2002-2004), Editor of Life Styles VOLUNTEER WORK Holy Cross Catholic Church: Council meetings, brush clean up, Buc-Days parade, centennial auction representative, black history month event ( 2014-2015) Martin Luther King March: Promoting equality and diversity one step at a time 2013-2015) Boys and Girls Club: Baked cookies for the children during the Christmas holiday (2014) Hour Glass Belly Dance: Annual Performance, March of Dimes (2010-2014)
Skills
Administrative Assistant, Auto CAD, balance, bonds, cashier, coaching, customer service, filing, financial, Foreign Exchange, listening, Microsoft Access, Microsoft Excel, money, Microsoft Outlook, Microsoft Power Point, Microsoft Publisher, Microsoft Word, multitasking, Internet research, organizing, organizational, presentations, QuickBooks, recording, research, selling, answering phones, telephones, phone, written communication skills
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Resume Overview

Companies Worked For:

  • Wells Fargo Bank
  • Concrete Street Amphitheater
  • CAS Engineering Services, Incorporated

School Attended

  • University of Incarnate Word
  • Texas A&M University
  • Del Mar College

Job Titles Held:

  • Other Teller/Lead Teller
  • Fashion Merchandiser
  • Administrative Assistant

Degrees

  • Master of Business Administration
    Bachelor of Science : Human Sciences Fashion & Interiors Merchandising Business Administration

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