Order Selector resume example

I am responsible for making sure that all dishes, silverware and all containers are clean and are ready so the tray-aid and cook can then use these items to do and to finish their work. I also supervised residents while i took them smoking on their 11:00am smoke break. While in between smoke break and dishes i have to squeeze in various deserts i had to bake or simply mix.

• Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
• Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
• Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
• Restocked main kitchen areas with items from shelves, coolers and freezers.
• Replaced clean utensils in storage bins for easy access.
• Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
• Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
• Maintained assigned areas to keep organized and clean by mopping floor.
• Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
• Studied methods of coworkers, successfully learning kitchen and food service skills.
• Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
• Backed up kitchen team members during heavy work periods to maximize team coverage.
• Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
• Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
• Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
• Completed assigned prep work ranging from desserts to side meals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

• Trained and motivated team members to strengthen customer service strategies and boost satisfaction levels.
• Explained benefits and advantages of different product and service offerings to customers.
• Contacted supervisor immediately when issues required escalation to avoid lost revenue.
• Delivered continuous training to associates to maximize performance and customer relations skills.
• Organized structure of customer service department to optimize coverage for expected demands and enhance response efficiency.
• Evaluated trends in customer service issues to analyze complaints and identify opportunities for improvement.
• Handled customer billing errors by researching issues in system and asking detailed questions.
• Applied product, industry and market knowledge to develop customized recommendations for individual customer needs.
• Upsold additional products and services enhancing value of previous customer purchases and driving revenue growth.
• Consulted with customers regarding needs and addressed concerns.
• Avoided payment errors by carefully implementing all credit and debit card data into system.
• Prospected for new business through persuasion and appealing to their needs, bringing in 10-25 new customers per week.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Educated customers on special pricing opportunities and company offerings.
• Documented conversations with customers to track requests, problems and solutions.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Reviewed customer account information to determine current issues and potential solutions.
• Consulted with customers to determine best methods to resolve service and billing issues.