Order Picker resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Conscientious Security Guard adept at managing Security risks with ease and using judgment to resolve problem situations.

  • Organized
  • Critical thinking
  • Troubleshooting
  • Quick learner
  • Exceptional communication skills
  • Customer-oriented
  • Positive and friendly
  • Goal-oriented
  • Active listening skills
  • Proficient in cash management
  • Detail-oriented
  • Computer literate
  • Creative problem solver
  • Excellent work ethic
  • Strong interpersonal skills
  • Motivated team player
  • Skilled in conflict resolution
  • Observant
  • Report writing
  • Self-motivated
  • Thrives in fast-paced environment
  • Fast and efficient service worker
  • Friendly and helpful
  • Late-night shift availability
  • Skilled upseller
  • Accustomed to shift work
  • Efficient precision
  • Money handling
  • Customer service
  • Hand-eye coordination
  • Dexterity
  • High energy
  • Prioritizing
  • Up-selling capability
  • Product stocking
  • Concentration
  • Integrity
  • Working in coolers and freezers
  • Outgoing and energetic
  • attention
  • to detail, attention to detail, client, doors, driving, law enforcement, law
  • enforcement, loss prevention, medical emergencies, windows, monitors, Personnel, police, policies, protocols, safety, sales, switchboard, take messages, telephone, Television, articles
  • Organized
Work History
Order Picker, 02/2018 - Current
B&G Foods, Inc Saint Johnsbury, VT,
  • Safely operated all warehouse equipment, including forklifts and pallet jacks.
  • Packed products according to company specifications.
  • Organized aisles so forklift operators could move freely through the warehouse.
  • Picked products for specific routes according to pick sheets.
  • Trained new warehouse employees on safety procedures and correct pallet building techniques.
Virtual Customer Service, 11/2017 - 12/2017
Gardaworld Lewisville, TX,
  • Entered details such as payments, account information and call logs into the computer system.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Asked open-ended questions to assess customer needs.
  • Helped delivery drivers find customers correct address to make successful deliveries.
  • Walked delivery drivers through troubleshooting process whenever their equipment failed.
  • Altered package status for drivers who were out of service area for their equipment.

Gate Guard, 06/2015 - 10/2017
Sanmina Sci Rock Hill, SC,
  • Kept check-in area clean and neat at all times.
  • Noted and followed up on any unusual behavior.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
  • Checked credentials and identifying paperwork for all incoming employees and visitors.
  • Delivered accurate verbal and written reports to company personnel.
Security Guard, 09/2014 - 01/2015
Truelieve Palm Beach, FL,
  • Monitored security camera system day and night to protect lives and property.
  • Responded to calls in both routine and emergency situations.
  • Delivered accurate verbal and written reports to company personnel.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Investigated all security and safety violations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Directed guests around the building and answered questions regarding accessibility.
  • Processed and logged accurate and detailed incident reports.
  • Noted and followed up on any unusual behavior.
  • Patrolled commercial property and the associated parking garage.
  • Enforced General Services Administration (GSA) policies by anticipating potential security breaches.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Loss Prevention Officer, 02/2014 - 05/2014
Medstar Research Institute Oxon Hill, MD,
  • Circulating among visitors, patrons, or employees to preserve order and protect property regularly and thoroughly to prevent safety incidents Answering with courtesy and professionalism telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed Patrolling industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates according to safety protocols Writing accurate and accountable reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Monitoring and authorizing entrances and departures of employees, closed circuit monitors, visitors, and other persons to guard against theft and maintain security of premises with high attention to detail to ensure safety Urgently calling police and/or fire departments in cases of emergency, such as fire or presence of unauthorized persons Effectively operating detecting devices to screen individuals and preventing passage of prohibited articles into restricted areas according to manufacturer's instructions Warning persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary according to regulations and safety standards Escorting and driving motor vehicle to transport individuals to specified locations or to provide personal protection Answering alarms immediately and investigating disturbances cautiously to ensure safety, Store you worked at (Security Personnel Inc.) Butler, WI Utilizing plain clothes loss prevention techniques to effectively blend in with customers to identify suspicious activities and successfully deterred potential shoplifters Conduct a full, accurate, and accountable report on daily activities and incidents to accurately track security incidents for law enforcement purposes and to prevent future loss prevention incidents Conducted continuous floor and Closed Circuit Television surveillance and patrolled the sales floor with high attention to detail to ensure store safety and security Apprehended shoplifting suspects according to host company loss prevention policies and immediately contacted law enforcement authorities.
Security Supervisor, 05/2013 - 11/2013
Traditions Spirits Norman, OK,
  • Supervised a team of 8 security personnel during a given shift.
  • Recorded incident reports with detailed accounts of occurrences.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Monitored property and investigated any areas of suspicion.
Fast Food Cashier, 10/2011 - 12/2011
Roti Oak Brook, IL,
  • Resolved guest complaints quickly and efficiently.
  • Assisted co-workers whenever possible.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Offered enthusiastic and personable service to all customers.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Delivered quality service by providing a warm and welcoming environment.
Infantryman, 11/2010 - 05/2013
Apex Systems Doral, FL,
  • Honorable Discharge.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
  • Trained in the use of tear gas and explosives.
Shift Leader, 11/2008 - 05/2010
Atria Senior Living Group, Inc. Walnut Creek, CA,
  • Managed drive thru
  • Took customer's orders
  • Took customer's money
  • Prepared customer's order 
  • Counted drawers at the end of my shift
  • Dropped deposits into safe at the end of shift
  • Cleaned store 
  • Ensured a safe working environment by following all safety procedures, policies and regulations.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Responded to all customer inquiries thoroughly and professionally.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Actively pursued personal learning and development opportunities.
Shipping and Receiving Associate, 04/2008 - 08/2008
Wal-Mart City, STATE,
  • Unloaded packages with care and placed in proper staging area.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Adhered to company safety protocols and complied with OSHA standards.
  • Performed labeling duties to ensure proper identification of boxes and pallets.
  • Loaded packages onto pallets and into staging areas as directed.
  • Assisted other team members in navigating large loads.
  • Monitored weights and dimensions of boxes and pallets to ensure compliance with standards.
  • Maintained an organized work area and ensured equipment was safely and properly stored when not in use.
  • Handled packages with care while transporting from truck to loading dock.
Fast Food Cook, 09/2004 - 04/2008
Hunt Enterprises City, STATE,
  • Distributed food to wait staff in a timely manner.
  • Practiced proper safety and sanitation standards.
  • Managed opening and closing shift kitchen tasks.
  • Trained and assisted new kitchen staff members.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Cleaned and organized kitchen areas.
  • Supported waitstaff and other team members in completing tasks.
  • Cooked all menu items according to specified instructions.
  • Restocked inventory and ingredient items as needed.
High School Diploma: , Expected in 2006
Brentwood High School - Brentwood, NY

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Resume Overview

School Attended

  • Brentwood High School

Job Titles Held:

  • Order Picker
  • Virtual Customer Service
  • Gate Guard
  • Security Guard
  • Loss Prevention Officer
  • Security Supervisor
  • Fast Food Cashier
  • Infantryman
  • Shift Leader
  • Shipping and Receiving Associate
  • Fast Food Cook


  • High School Diploma

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