Energetic. Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.Reliable Customer Service Representative . Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Served as the company's only bilingual Spanish/English customer service representative.Successfully interacted with customers and retail buyers to expedite orders.Increased store sales by 25% by upselling merchandise.Recommended, selected and helped locate merchandise based on customer needs and desires.Organized the store by returning all merchandise to its proper place.
Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Consulted with customers on the latest styles and trends.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Informed customers about sales and promotions in a friendly and engaging manner.Serviced air conditioning, heating, engine-cooling and electrical systems.Rebuilt faulty assemblies, including steering systems and linkages.Examined vehicles to determine the extent of damage or malfunctions.Communicated with customers regarding vehicle issues and potential repairs.Repaired and replaced belts, hoses and steering systems.Removed and replaced tires, shocks, struts and brakes.Maintained a 80% customer service satisfaction rating.Contributed to repeat and referral business by using strong customer service and problem solving skills.Communicated with customers, employees and other individuals to answer questions and explain information. Repair Vehicles
Apportioned and served food to facility residents, employees, or patrons.Assisted co-workers.Cleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned and prepared various foods for cooking or servingManaged kitchen operations for high grossing, fast-paced fair concession kitchen.Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.Loaded dishwashers and hand-washed items such as pots, pans, knivesPortioned and wrapped food.Prepared food items such as sandwiches, salads, soups, and beverages,Prepared items on station assignment list.Excellent Costumer satisfaction
Computer Science courses .social Media and Communications coursework 3.0 GPA
English / Spanish
Bilingual .Computer Savvy .Microsoft Work .Machine Operator.Great Costumer Service.
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