Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Positive and upbeat Hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

  • High-volume dining
  • Table Bussing
  • Table setting arrangements
  • Dining customer service
  • Organization and prioritization
  • Stable work history
  • Adaptable
10/2020 to Current
Order Fulfillment Associate B. Braun Medical Inc. Kansas City, MO,
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Utilized shipping system software to verify all necessary files were uploaded to shipping delivery service.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used RF scanner to pick items from bins and complete orders.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Palletized merchandise for easy movement to sales floor locations.
04/2019 to 09/2021
Host Front Counter Whole Foods Gaithersburg, MD,
  • Offered friendly greetings and assistance to incoming customers.
  • Watched entering and leaving guests for suspicious behavior.
  • Provided assistance to front-line cashiers during busy time periods.
  • Maintained safe and professional entry areas for positive appeal to every customer.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and to go orders.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving wait staff issues.
  • Helped customers find specific products, answered questions and offered product advice.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Arranged updated promotional displays every week.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Restocked tables and silverware basket with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers.
  • Cross-trained in hostess and waitress roles in order to provide skilled backup for team members.
  • Monitored ice cream product availability in store, on shelves and in orders to accurately answer customer questions.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Stayed up to date on current item discounts to support promotions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Counted product stock to maintain inventory records.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
03/2018 to 04/2019
Prep Dishwasher Doordash Bethlehem, GA,
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Moved food and supply items from delivery trucks to storage by unloading and organizing.
Education and Training
Expected in 06/2020
High School Diploma:
North Harford High School - Pylesville, MD

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School Attended

  • North Harford High School

Job Titles Held:

  • Order Fulfillment Associate
  • Host Front Counter
  • Prep Dishwasher


  • High School Diploma

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