Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Specializing in Speech Language Pathology patients with impediments such as Speech Disorders and Swallowing issues. Skilled in developing and executing research to improve speech pathology techniques and understandings.

Skills
  • Detail Oriented
  • Customer Service
  • Pulling and Preparing Orders
  • Teamwork and Collaboration
  • Sorting and Organizing
  • Order Accuracy
  • Excellent Communication
  • Flexible Schedule
  • Fulfillment Processing
  • Order Picking Abilities
  • Order Status Updating
  • Willing to Learn
  • Friendly and Courteous
  • Team Leadership
  • Work Prioritization
  • Punctual and Reliable
  • Relationship Building
  • Shipping and Receiving
  • Stockroom Maintenance
Education and Training
Northern Illinois University Dekalb, IL Expected in 08/2021 Bachelor of Science : Communication Sciences And Disorders - GPA :
Oakton Community College Des Plaines, IL Expected in 07/2021 Associate of Science : Biology - GPA :
Experience
Ocean Beauty - Order Fulfillment Associate
Renton, WA, 06/2022 - Current
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Pulled and packed products from shelves based on customer orders.
  • Processed daily orders through multi-carrier manifest system.
  • Accepted, processed and quickly filled orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Packed merchandise for delivery and moved items to delivery area.
  • Filled orders according to defined standards using standard picking system.
Williams-Sonoma, Inc. - Retail Sales Associate
Boulder, CO, 06/2021 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Greeted and assisted customers in locating items and completing purchases.
  • Managed cash register operations using POS system and processed sales and returns.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assessed floor displays to restock merchandise.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Received and processed cash and credit payments for in-store purchases.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Boosted security throughout store to reduce shrink and discourage theft.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
  • Generated brand awareness and positive product impressions to increase sales.
Ross Stores, Inc - Store Protection Specialist
Wyncote, PA, 06/2021 - 12/2021
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
  • Notified security of suspected theft and provided descriptions of individuals and items stolen to help control store losses.
  • Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Activities and Honors
  • Member, Alumni Association
  • American Speech-Language-Hearing Association (ASHA)
  • Dean's List in Fall 2021
  • Dean's List in Spring 2022

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Resume Overview

School Attended

  • Northern Illinois University
  • Oakton Community College

Job Titles Held:

  • Order Fulfillment Associate
  • Retail Sales Associate
  • Store Protection Specialist

Degrees

  • Bachelor of Science
  • Associate of Science

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