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oracle account manager resume example with 13+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I have been working for the last 10 years with enterprise companies helping them to create a complete customer’s journey map: from customer acquisition, sales and service processes in their traditional and digital channels. I have lived and experienced with my customers the transition from multi-channel communications to an omnichannel customer experience. I have learned in depth about different products and services for different industries leading me to generate successful go to market strategies and business closings. I'm eligible to work in the US.

Skills
  • Leadership/communication skills
  • Excellent Communication Skills
  • Customer-oriented
  • Client account management 
  • Field Sales - Regional Accounts
  • Channel Development
  • Market research and analysis
  • Business Development
  • Supporting International Sales Teams
  • Creative Problem Solving
  • Goal Oriented
  • Analytic Skills

Experience
08/2014 to 10/2016 Oracle Account Manager Commonwealth Assisted Living | , ,

I have lead strategic sales planning (territory & account planning) to grow revenue and meet scorecard targets in Latam territory. I encouraged relationships internally in Oracle and externally with partners and customers, coached internal teams and partners (in context of opportunity engagement) on key Oracle offering.

  • Defined and executed my own engagement plan for key prospects
  • Developed and managed strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and developing additional revenue: 104% quota achievement
  • Territory identification and research, to formalize a go to market strategy and created qualified target accounts: contract renewal for main telcos and 2 new names 
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  • Managed complex sales-cycles presenting to C-level executives the value of the product
01/2013 to 07/2014 Sales Director Latam | , ,

My role as a Sales Director was to identify and research territory to formalize a "go-to market" sales strategy and build and attack a qualified target account list. I developed and maintained an opportunity pipeline through a combination of cold calling, email/social media campaigns, partner development and market knowledge/intelligence.

  • Projects started in 3 different countries.
  • Developed relationship with Oracle as a new partner in the region.
  • Accomplished sales quota over 3 million USD in first year.
  • Lead strategic plan for Latam.
  • Created BPS/Cloud model for Latam market.
03/2008 to 12/2012 Sales Specialist Celestica | , ,
  • I have had different positions at Oracle, I started as a Sales Consultant for Oracle Inside Sales team, then promoted to channel manager for Latam and ended up as a sales specialist for Colombia.
  • I was recognized as a "top performer sales consultant".
  • Supported International sales teams (partners and co-workers).
  • Developed and trained different partners in the region.
  • Lead the eCommerce practice in Colombia for Oracle.
  • Worked and created strong relationships inside Oracle.
05/2007 to 05/2008 SAP Account Manager Oracle Colombia | , ,
  • Lead the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on developing new market opportunities.
  • My objective was to find strategic companies to create pipeline and generate sale activities such as discovery, account planning, product demonstration, reference visits and economic proposal.
  • Achievements:.
  • Sold the first project of SAP business line for Quintec.
  • Sold five SAP Business projects within the first year of operation.
  • Certified Consultant for SAP Business One.
11/2016 to Current Sales Manager Quintec Colombia | City, STATE,
I have been responsible for creating new sales strategies to increase revenue through different channels. Increased net profit YOY 12%. I have created a new business plan for the next three years. 
 
- Generated new business through B2B prospects
- Developed and directed a digital strategy for customer acquisition with new channels 
- Improved customer satisfaction aligning internal process 
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Education and Training
Expected in 2013 to to Strategic Management Specialist: Management Universidad La Sabana * Bogota Colombia | , , GPA:
Expected in 2011 to to Remote Presentations Course | , , GPA:
Sales Seminar Harvard Business Review "The perfect message in the right moment"
Expected in 2003 to to BBA | Electronic Engineering Universidad el Bosque , Bogota, GPA:
Activities and Honors
Skills
Account Management, Business Development, cold calling, Excellent Communication, Consultant, Creative Problem Solving, CRM, delivery, eCommerce, Electronic Engineer, email, Harvard, Inside Sales, International Sales, Director, market, Marketing, MB, Oracle, Presentations, proposal, research, Sales Experience, Sales, Sales Management, sales planning, SAP, strategy, strategic, Strategic Management, Summit
Additional Information
  • ACTIVITIES AND HONORS *I love to spend time with my family and go to the beach *Play Tennis *Kind of geek and tech lover *Speaker in different events in Colombia, Peru and Chile, latest: http://www.ecommerceday.co/2016/speakers/Jessica-Claire/ http://www.ecommerceday.pe/2016/speakers/Jessica-Claire/

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Resume Overview

School Attended

  • Universidad el Bosque

Job Titles Held:

  • Oracle Account Manager
  • Sales Director Latam
  • Sales Specialist
  • SAP Account Manager
  • Sales Manager

Degrees

  • Strategic Management Specialist: Management Universidad La Sabana * Bogota Colombia
  • Remote Presentations Course
  • BBA

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