OR Charge Coordinator, 02/2014 to Current Houston Methodist Hospital – Houston, TX
Performs daily, weekly and monthly reports to ensure all charges cross into the electronic billing system.
Authorize, review and approve Bill Only purchase orders to outside vendors.
Post and reconcile charges with accuracy and efficiency.
Evaluate the accuracy of provider charges, charge codes, including dates of service, procedures, locations and patient identification.
Maximize cost-effectiveness and tracking all consignments, and PAR level items daily.
Work closely with outside vendors to ensure completing of on time invoice and purchase orders.
Reviews sales orders and compare vendor information with clinical documentation to submit approval for payment on purchase order and invoices.
Address billing edit issues that require specialized analyses such as undercharge, over charge and coding; triages issues with CDM, CBO, Material Coordinators, or other teams as necessary.
Materials Manager, 08/2017 to 12/2017 US Pain & Spine Institute
Responsible for coordinating all aspects of material flow and supply delivery within the organization.
Purchase equipment, stocked inventory, conducted best price and quality of products, and managed safe transport of equipment.
Supervise the activities of employees relating to the ordering, receiving, storing, inventory, issuing, and shipping of materials, supplies, and equipment.
Reconcile purchase orders.
Preform physical cycle counts.
Meet regularly with vendors to identify potential cost savings opportunities.
Responsible for reporting Materials related metrics to the organization.
Carry out supervisory responsibilities in accordance with the organization's policies.
Responsible for maintaining all Materials related master data including Item, Vendor Item, Item Resource Planning and Vendor Price Contracts.
Patient Access Representative, 08/2008 to 02/2014 Memorial Hermann Hospital – Houston, TX
Complete patient registration for diagnostic procedures.
Schedule patient appointments and enter in system in a timely manner.
Verify insurance eligibility and benefits and ensure all authorization are complete.
Ensure medical necessities are in compliance by obtaining data and communicate with patient or guarantor and obtain necessary signatures.
Review and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
Establish payment arrangements; discuss payment options, post payment and memos in account.
Monitor, review and resolve patient account issue on assigned report.
Train, mentor and provide as a resource less experience staff.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and provide outstanding customer service.
Patient Service Coordinator, 09/1999 to 07/2008 UT MD Anderson Cancer Center – Houston, TX
Interpret and coordinate physician's' orders to schedule diagnostic test, procedures, treatments and ancillary appointments.
Ensure all charge captures are entered and reconciled on daily basis.
Manage, monitor and facilitate complete patient scheduling process to ensure optimal efficiency in clinic operations and resources.
Responsible for monitoring and expediting clinic flow.
Managed and maintain physician templates.
Prepare and organized charts.
Managed incoming and outgoing calls for a high volume outpatient clinic.
Assisted in all areas of administrative work including data entry, receptionist duties, and PBX operator.
Train, mentor and participate in peer interview groups for new hire.
Houston, TX Supply Chain Management Fundamentals, completed August, 2017 Learned supply chain management by understanding all the necessary elements to fulfill the requirements of a formal supply chain and translating top management initiatives into operational plans.
Manufacturing Fundamentals, completed November 2017 Learned manufacturing by understanding the different elements of an effective manufacturing operation starting with the role of production design and process planning to performance measurements and standardization.
Bachelors of Science: Interdisciplinary Studies, May 2018 UNIVERSITY OF HOUSTON-DOWNTOWN - Houston, TX Interdisciplinary Studies
Certificate of Achievement
An enthusiastic, accountable team leader with twenty years of experience in healthcare with a strong focus on Hospital Business Operations.
Team building and leadership
Excellent interpersonal skills
Highly motivated and driven
Group Purchasing Organization
Patient Access Service
Hospital Business Office
Purchasing and Buying
administrative, benefits, billing, billing system, charts, Excellent interpersonal skills, Contracts, customer service, data entry, delivery, documentation, edit, forms, general office duties, Insurance, inventory, Team building, leadership, Materials, mentor, Access, MS Office, Office, PBX, policies, problem resolution, coding, Purchasing, quality, receiving, receptionist, reporting, sales, scheduling, shipping, supervisory, telephone