LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

My objectives are to obtain a challenging position utilizing past experiences and training with the opportunity for professional advancements and growth. I am self-motivated, enthusiastic and have a positive attitude.Experienced in providing Implementation/Go Live Inpatient/Outpatient Environment Trainer support for Epic, Cerner, Allscript, Siemens, HMS, Meditech CPOE software. To use my acquired EMR proficiency and IT knowledge, coupled with my good team spirit to enhance patient care through the use of Electronic medical records and Health Informatics

Skill Highlights
  • Ambulatory
  • Anesthesia (Ongoing 2014 Certification)
  • Asap
  • Beacon
  • Beaker
  • Bedtime
  • Cadence
  • ClinDoc
  • CPOE
  • Inpatient
  • Kaleidoscope
  • OpTime (Ongoing 2014 Certification)
  • Radiant
  • Resolute
  • Stork
  • Willow
Professional Experience
07/2015 to 09/2015
OpTime, Anesthesia, Radiant, and Stork Specialist Sutter Medical Center City, STATE,
  • Main OR, Radiology, L&D, Mother and Baby, NICU.
  • Providing elbow-to-elbow support in the Preoperative/Preprocedure, IntraOp/OR, and Post Procedure/PACU units for Surgeons, Physician Assistants, Fellows, Anesthesiologists, Nurses and end users to understand the functionality and navigational systems of OpTime, Anesthesia and CPOE Modules of the 2014 Epic version.
  • Supporting Radiologist and Radiology Technologist on functionality of the Radiant module of the 2014 Epic version.
  • Supporting in documenting the results of imaging studies in radiant readings Assisting in tracking internal and external film movements throughout the organization.
  • Counseling Radiologist on protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list.
  • Supporting Physicians, PA's, Nurses on functionality of the Stork module of the Epic 2014 Epic version.
  • Providing assistance and support to the nurses with MAR, Orders, delivery notation, navigation of doc flow sheets and work list.
  • Instructing nurses on proper workflow functionality of the Labor and Delivery access activity.
  • Assisted nurses and physician on the OpTime functionality of Stork while performing procedures in the O.R.
  • Troubleshooting patient movement issues from Antepartum unit to Postpartum unit (ADT) within the Labor and Delivery unit.
  • Calling and tracking tickets to command center regarding major hard stops within the system that impacted patient care.
  • Provided one on one support to physician on correct processes when admitting, transferring and discharging patients.
04/2015 to 05/2015
OpTime and Anesthesia Specialist Brigham And Women's Hospital HCTec Partners City, STATE,
  • Provided elbow-to-elbow support in the Preoperative/Preprocedure, IntraOp/OR, and Post Procedure/PACU units for Surgeons, Physician Assistants, Fellows, Anesthesiologists, Nurses and end users to understand the functionality and navigational systems of OpTime, Anesthesia and CPOE Modules of the 2014 Epic version.
  • Educated PAT and OR schedulers on how to adjust appointments.
  • Facilitated surgeons with placing both Pre-op and PACU orders via Medication Reconciliation.
  • Supervised Anesthesia with filling out Pre Evaluation, and Post Evaluation after procedures.
  • Emphazised the utilization of Smart tools to Physicians, for the customization of their notes, and accurate documentation.
  • Aided physicians in reviewing In-basket messages and steps in cosigning orders done by residents and mid levels.
  • Acted as the liaison between the provider office, care coordination team, and provider liaison team in respect to all epic software activities and enhancements.
  • Provided all end users and hospital super users with elbow to elbow training on reconciling medications, placing orders, using order sets, building Smart text and Smart phrases with Smart tools, and preference list maintenance and setup.
  • Trained End Users on clinical documentation improvement focusing on Perioperative applications in the Inpatient and Outpatient settings.
03/2015 to 04/2015
ASAP/ADT Specialist Ohio Health System/Riverside Hospital Physicians Technology Partners City, STATE,
  • Assisted physicians, residents, nurses and registration staff providing elbow support for the Emergency department.
  • Trained staff on documentation within the Triage, ED, Sedation, Trauma and Stroke narrators.
  • Trained nurses and physicians on Disposition options in ASAP.
  • Elbow support for physicians how to browse found medication, review patient header, allergies, results and enter medication orders.
03/2015 to 03/2015
Ambulatory/Cadence Specialist Ohio Health System/Pickerington Sports Medicine Multiple Neurology Clinics Physicians Technology Partners City, STATE,
  • Provided at the elbow support to (Nurses, Physicians, MA's, front desk staff.
  • Trained and explained the implementation of epic to flow with the clinics workflow process to the end users.
  • Assisted end users with personalization activities such as Smart Phrases, Preference Lists, Macros for Note Writer and Quick Actions in the In-Basket.
  • Trained Physicians on CPOE and documentation.
  • Guided the end users on the transition to Epic in order to prove its usefulness in daily operations, by reiterating the classroom training they received and navigating the system within their functionality and workflow until a level of comfort was achieved.
  • Walking through the steps elbow-to-elbow, and escalating issues having a negative impact on workflow in a persistent professional manner.
01/2015 to 02/2015
Cadence/Ambulatory Specialist Lehigh Valley Heritage Family Practice City, STATE,
  • Trained front end users on the registration process, collecting insurance info, and ensuring patients are signing HIPAA and PHI forms, balancing their cash drawers, and booking appointments and ensuring they close out batches for copays and other collections at the end of each day.
  • Ensured that all tasks in the work queue(s) and work lists are complete.
  • Trained staff on how to efficiently use the in basket task management system, tackling each folder and routing them in the correct manner.
  • Trained all end users on how to open and close telephone encounters.
  • Ensured Physicians use the rooming activity to review the clinic visit information, review vital signs, review allergies and verifying pharmacy benefits.
  • Assisted Physicians in writing progress notes with the use of point and click tools and smart tools.
  • Assisted Ma's, Nurses, and other clinicians in acting upon orders, entering vitals, social history, allergies, and documenting on the MAR upon administering medications.
2015 to 01/2015
ClinDoc/CPOE Specialist Sutter Auburn Faith Hospital/Santa Rosa/E2E Consulting City, STATE,
  • ATE support specialist during big bang go-live implementation at the above hospital.
  • Provided ATE support to nurses and physicians in various units.
  • Assisted physicians in configuring and utilizing smart tools- smart set, smart phrase, smart texts.
  • Educated physicians on how to effectively use CPOE -Order Entry and Order Sets.
  • Supported nurses in Doc flow sheet use, MAR documentation, Care Plans, Patient education etc.
  • Ensured resolution of end-users issues and follow-up.
Work History
06/2015 to 07/2015
Cerner Millennium Specialist
St Bernadine Hospital/Dell-Synergy Services San Bernardino, Ca
09/2014 to 10/2014
Cerner Registration & Scheduling Specialist
Life Bridge Health Sinai/Northwest Hospitals/Morgan Hunter Health INC Baltimore, MD
08/2014 to 08/2014
FirstNet, PowerChart Physician Support AnalystCerner SurgiNet Nursing/Clinician Support Analyst
Kentucky One Health/ESD Consulting Louisville, MD
06/2014 to 08/2014
Epic Ambulatory/Cadence/Prelude/KaleidoscopeTrainer
Advantage Care Physicians Staten Island, MD
05/2014 to 06/2014
Epic Go Live Physician ASAP/Dragon Support
St Francis Hospital/Physicians Technology Partners Tulsa, MD
03/2014 to 04/2014
Emergency Department Lead/Epic Go Live ADT/BEDTIME/ASAP Support
UAMS Medical Center/ESD Consulting Little Rock, MD
03/2014 to 03/2014
Epic Go Live Physician Support /Dragon Trainer/BedTime Support
UNC Health System/Physicians Technology Partners Chapel Hill, MD
11/2013 to 02/2014
PowerChart Maternity/CPOE/Ambulatory/DRAGON Senior Cerner Consultant
Adventist Health Systems/Morgan Hunter INC Central Valley, CA
10/2013 to 11/2013
Cadence/OpTime (Surgery Scheduling)/Ambulatory Go Live Specialist
Catholic Health Initiatives/Santa Rosa/E2E Consulting Omaha, CA
09/2013 to 10/2013
Ambulatory/Cadence/Radiant Go Live Specialist
Catholic Health Initiatives/Santa Rosa/E2E Consulting Omaha, CA
07/2013 to 08/2013
Cerner PowerChart/Ambulatory/CPOE Trainer
Genesis Health Care Systems Davenport, CA
06/2013 to 07/2013
Cerner CPOE/SurgiNet Activation Support Consultant
Indiana University Health Indianapolis, CA
04/2013 to 06/2013
Epic Consultant (Super User/Team Lead)
St Luke's Episcopal System Houston, TX
03/2013 to 04/2013
Soarian Implementation Consultant
Baptist St Anthony Hospital Amarillo, TX
02/2013 to 03/2013
Meditech Implementation Consultant/Go Live Support
Oklahoma State University Medical Center Amarillo, TX
01/2013 to 02/2013
Epic Consultant
UCLA Health Systems Los Angeles, TX
2013 to 01/2013
Epic Radiant/Ambulatory Consultant
Reading Health Systems Los Angeles, TX
Education and Training
Expected in 2007 to to
Bachelor of Arts: International Business (Marketing)
American Intercontinental University - Alpharetta, GA
GPA:
Expected in 2002 to to
Associate of Science: Pre-Med Biology
Georgia State University - Atlanta, GA
GPA:
Expected in 2000 to to
High School Diploma: Honors
Centennial High School - Alpharetta, GA
GPA:
Licenses

Epic Anesthesia (Ongoing 2014 Certification)

Epic OpTime (Ongoing 2014 Certification)


CERNER Certified in PowerChart, PowerChart Maternity, SurgiNet, FirstNet.

Certified DRAGON (NUANCE) Specialist.

PHICON Corporations Institute for Health Informatics

•Certified Electronic Health Record Specialist (CEHRS)

•Certified Electronic Health Record & Informatics Specialist (CEHRIS)

Credentialed Epic Trainer

•ClinDoc

•Ambulatory

•CPOE/Inpatient

•Cadence

•ASAP

•Kaleidoscope

•OpTime

Skills

Go-Live, EHR documentation, Health Informatics, Computerized Physician Order Entry (CPOE), Perioperative, PACU documentation processes, System configuration, Credentialed Trainer, Workflow assesment.

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Resume Overview

School Attended

  • American Intercontinental University
  • Georgia State University
  • Centennial High School

Job Titles Held:

  • Cerner Millennium Specialist
  • Cerner Registration & Scheduling Specialist
  • FirstNet, PowerChart Physician Support AnalystCerner SurgiNet Nursing/Clinician Support Analyst
  • Epic Ambulatory/Cadence/Prelude/KaleidoscopeTrainer
  • Epic Go Live Physician ASAP/Dragon Support
  • Emergency Department Lead/Epic Go Live ADT/BEDTIME/ASAP Support
  • Epic Go Live Physician Support /Dragon Trainer/BedTime Support
  • PowerChart Maternity/CPOE/Ambulatory/DRAGON Senior Cerner Consultant
  • Cadence/OpTime (Surgery Scheduling)/Ambulatory Go Live Specialist
  • Ambulatory/Cadence/Radiant Go Live Specialist
  • Cerner PowerChart/Ambulatory/CPOE Trainer
  • Cerner CPOE/SurgiNet Activation Support Consultant
  • Epic Consultant (Super User/Team Lead)
  • Soarian Implementation Consultant
  • Meditech Implementation Consultant/Go Live Support
  • Epic Consultant
  • Epic Radiant/Ambulatory Consultant

Degrees

  • Bachelor of Arts
  • Associate of Science
  • High School Diploma

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