Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Motivated Optician providing outstanding customer service with over 4 years experience in a fast-paced, team-based environment providing individual customer eye care. Skilled at strong communication, problem solving , to attain company goals. Seeking a similar role whereby my education in Criminal Justice can be utilized.
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Strategic sales knowledge
  • Conflict resolution techniques
  • Account reconciliations
  • Inventory control procedures
  • Healthcare billing proficiency
  • Claims file processes
  • Multi-tasking
  • Team-oriented
  • Credit card processing
  • Multi-line phone talent
  • Medical terminology knowledge
Work History
12/2013 to Current Optician State Of New York | Johnstown, NY,
  • Fit and adjusted eyeglasses and contact lenses.
  • Educate patients about proper contact lens care, visual hygiene and safety.
  • Train patients to safely insert and remove contact lenses.
  • Conduct visual field tests to measure field of vision.
  • Accurately measure bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
  • Help patients select frames according to desired style and color.
  • Manage patients\' primary eye care health with professionalism and skill.
  • Act as a liaison between outside sales representatives and office.
  • Manage the receptionist area.
  • Prepare for HIPAA reviews.
  • Organize, update and maintain patient charts.
  • Retain records of invoices, lab orders, payments, and end-of-day reports.
  • Receive, record, and bank cash, checks, and vouchers, reconciling records of bank transactions.
  • Work with management to document and offset unusual expense variances in their respective areas.
09/2011 to 06/2016 Teacher/ Special Needs Alamo Consumer Direct | City, STATE,
  • Established a safe play environment for the students.
  • Redirected poor behavior using the positive reinforcement method.
  • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
  • Organized instruction material, including constructing bulletin boards and setting up work areas.
  • Attended monthly staff training sessions.
  • Led activities that developed students\' physical, emotional and social growth.
  • Recorded-keeping of children\'s activities and therapy.
08/2008 to 05/2011 Level II Technician Dollak And Associates | City, STATE,
  • Determined patients insurance eligibility.
  • Filed insurance claims for services rendered.
  • Retained invoices, lab orders, and payments.
  • Coordinated with doctor to develop best eye-care plan for patients.
  • Recommended merchandise based on customers needs.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Coordinated facial and eye measurements and optical prescriptions.
Expected in 2015 Bachelor of Science | Criminal Justice Sam Houston State University , Huntsville, Tx GPA:
Expected in 2012 Associate of Arts | Criminal Justice Lone Star Montgomery, Woodlands, Tx GPA:

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School Attended

  • Sam Houston State University
  • Lone Star Montgomery

Job Titles Held:

  • Optician
  • Teacher/ Special Needs
  • Level II Technician


  • Bachelor of Science
  • Associate of Arts

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