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Optician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Optician with over 30 years of experience in Optical. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Progressive lens types
  • Eyewear brands
  • Children's eyewear
  • Corrective lens options
  • Optical orders
  • Selecting frames
  • Managing repairs
  • Verifying prescriptions
  • Excellent work ethic
  • Customer Service
Work History
Optician, 02/2018 to 12/2020
University Of UtahBountiful, UT,
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Increased business sales utilizing Eye glasses lens design knowledge.
  • Inspect Eyeglasses upon arrival
  • Troubleshoot patients concern
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Increased business sales utilizing product knowledge.
  • Answered incoming calls
  • Worked with frame and lens representatives
  • Informed customers when glasses were completed or late
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
Optician, 09/2016 to 02/2018
University Of UtahHurricane, UT,
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Contacted patients when eyeglasses or contact lenses arrived in store and used varius to assist with final fitting.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Operated lensometers
  • Recorded OC/Segment measures accurately and placed orders with eyeglass manufacturers.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Completed facial measurements such as temple length, bridge size and vertex distance.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Optician, 11/2006 to 09/2016
University Of UtahLayton, UT,
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Education
Bachelor of Arts: Psychology, Expected in
Lubbock Christian University - Lubbock, TX
GPA:
Associate of Arts: Social Work, Expected in
Southwestern Christian College - Terrell, TX
GPA:
Nature hikes

Enjoy walking and employing different species in North Carolina.

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Resume Overview

School Attended
  • Lubbock Christian University
  • Southwestern Christian College
Job Titles Held:
  • Optician
  • Optician
  • Optician
Degrees
  • Bachelor of Arts
  • Associate of Arts

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