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Operator Technician Resume Example

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OPERATOR TECHNICIAN
Skills
  • Data entry
  • Problem resolution
  • Insurance billing
  • Safety optimization
  • MS Office
  • Administrative support
  • Team building
  • Communications
  • Customer service
  • Team management
  • Project organization
  • Process improvement
  • Supervision
  • Planning and coordination
  • Invoice generation
  • Organization
Education and Training
Bachelor of ScienceMahatma Gandhi UniversityIndia
Diploma in Computer ApplicationsIndian Institute of Computer TechnologyIndia
High School DiplomaSt.Xaviers College India
Certifications

Licentiate Certification from Insurance Institute of India

Summary

Insurance executive offering client/customer service expertise gained through 15 years of successful contributions in the insurance industry. Motivating leader with history of building and managing teams. Proficient at identifying various discrepancies and integrating collaborated and innovative solutions to achieve best client service results.Strong relationship builder works well with stakeholders and corporate teams. Well versed in Commercial Lines of Business (Property & Casualty Insurance, Marine, CGL, Motor and Group Medical & Life) in various departments such as Operations, Underwriting, Marketing, Claims.

Experience
NEMERAOperator Technician | Buffalo Grove, IL02/2020 to Current
  • Read blueprints and specifications
  • Monitor operations
  • Inspect, test, or measure materials or products being produced
  • Measure products with rulers, calipers, gauges, or micrometers
  • Accept or reject finished items
  • Remove all products and materials that fail to meet specifications
  • Discuss inspection results with those responsible for products
  • Report inspection and test data
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Insurance management ServiceUnder Writing Assistant | Muscat, Oman08/2009 to 12/2019
  • Handling with Group Medical / Life / Non-Motor Policies.
  • Contact Insurance companies to verify eligibility and benefits.
  • Complete Insurance Verification and re-imbursement forms.
  • Ensure all patient information is properly recorded in the System.
  • Meet Performance goals and accomplish tasks in a timely manner.
  • Communicate to clients and Management in an effectively and timely manner.
  • Research, re-verify and resolve issues as needed.
  • Enters Information into Excel spreadsheet to track accounts received, completed and returned.
  • Follows Policies and procedures to contribute to the efficiency of the business office.
  • Assist Underwriter to support renewal and new business activities.
  • Assisting the Underwriter with the computation of rates and premiums.
  • May review incoming insurance applications for accuracy.
  • Collecting back ground information and assessment of risk.
  • Preparing quotes and negotiating with insurers for best competitive terms.
  • Coordinating with insurance companies and clients according to ordering to the client's requirements.
  • Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.
  • Handled all classes of insurance and involved preparing underwriting slips, analysis of terms, selection of insurers, placement, handling renewal, retain business including claim settlement.
  • Submitting Group medical claims to insurance companies.
  • Responsible for administering the day-to-day activities of the insurance policies and contracts.
  • Issue policies for carriers supplying online issuance capability, check for accuracy and quality and send to the agent.
  • Send supporting documentation to the carrier.
Kottayam Drug HouseWarehouse Despatcher | Kerala, India06/1991 to 01/1993
  • Supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation.
  • Ensure the timely and accurate order of goods from the supplier and the delivery of order to the customer.
  • Managing warehouse in compliance with company's policies and vision.
  • Maintain a strong relationship with the suppliers/customers.
  • Relay work orders, messages and information to or from workers, supervisors and field inspectors.
  • Confer with customers or supervising personnel in order to address questions, problems, and requests for service.
  • Prepare daily work and run schedules.
  • Receive or prepare work orders.
  • Manage stock control and reconcile with data storage system.
  • Invoicing of all medicine order.
  • Oversee all communications.
Additional Skills
  • Knowledge of Insurance products and usages.
  • Knowledge of insurance rating and underwriting procedures.
  • Ability to work in a fast-paced environment
  • Ability to work in a highly automated, paperless environment, including specialized software packages.
  • Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately.
  • Ability to follow operations procedures as outlined by the Operations Manager.
  • Ability to meet processing deadlines with minimal error.
  • Ability to use database software including Windows operating systems, computer network environment and printers.
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Resume Overview

Companies Worked For:

  • NEMERA
  • Insurance management Service
  • Kottayam Drug House

School Attended

  • Mahatma Gandhi University
  • Indian Institute of Computer Technology
  • St.Xaviers College

Job Titles Held:

  • Operator Technician
  • Under Writing Assistant
  • Warehouse Despatcher

Degrees

  • Bachelor of Science
    Diploma in Computer Applications
    High School Diploma

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