Insurance executive offering client/customer service expertise gained through 15 years of successful contributions in the insurance industry. Motivating leader with history of building and managing teams. Proficient at identifying various discrepancies and integrating collaborated and innovative solutions to achieve best client service results.Strong relationship builder works well with stakeholders and corporate teams. Well versed in Commercial Lines of Business (Property & Casualty Insurance, Marine, CGL, Motor and Group Medical & Life) in various departments such as Operations, Underwriting, Marketing, Claims.
Skills
Data entry
Problem resolution
Insurance billing
Safety optimization
MS Office
Administrative support
Team building
Communications
Customer service
Team management
Project organization
Process improvement
Supervision
Planning and coordination
Invoice generation
Organization
Education and Training
Mahatma Gandhi UniversityIndia, Expected in ā āBachelor of Science: - GPA:
Indian Institute of Computer TechnologyIndia, Expected in ā āDiploma in Computer Applications: - GPA:
St.Xaviers College India, Expected in ā āHigh School Diploma: - GPA:
Certifications
Licentiate Certification from Insurance Institute of India
Experience
Airgas Inc - Operator Technician Parkersburg, WV, 02/2020 - Current
Read blueprints and specifications
Monitor operations
Inspect, test, or measure materials or products being produced
Measure products with rulers, calipers, gauges, or micrometers
Accept or reject finished items
Remove all products and materials that fail to meet specifications
Discuss inspection results with those responsible for products
Report inspection and test data
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Insurance Management Service - Under Writing Assistant City, STATE, 08/2009 - 12/2019
Handling with Group Medical / Life / Non-Motor Policies.
Contact Insurance companies to verify eligibility and benefits.
Complete Insurance Verification and re-imbursement forms.
Ensure all patient information is properly recorded in the System.
Meet Performance goals and accomplish tasks in a timely manner.
Communicate to clients and Management in an effectively and timely manner.
Research, re-verify and resolve issues as needed.
Enters Information into Excel spreadsheet to track accounts received, completed and returned.
Follows Policies and procedures to contribute to the efficiency of the business office.
Assist Underwriter to support renewal and new business activities.
Assisting the Underwriter with the computation of rates and premiums.
May review incoming insurance applications for accuracy.
Collecting back ground information and assessment of risk.
Preparing quotes and negotiating with insurers for best competitive terms.
Coordinating with insurance companies and clients according to ordering to the clientās requirements.
Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.
Handled all classes of insurance and involved preparing underwriting slips, analysis of terms, selection of insurers, placement, handling renewal, retain business including claim settlement.
Submitting Group medical claims to insurance companies.
Responsible for administering the day-to-day activities of the insurance policies and contracts.
Issue policies for carriers supplying online issuance capability, check for accuracy and quality and send to the agent.
Send supporting documentation to the carrier.
Kottayam Drug House - Warehouse Despatcher City, STATE, 06/1991 - 01/1993
Supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation.
Ensure the timely and accurate order of goods from the supplier and the delivery of order to the customer.
Managing warehouse in compliance with companyās policies and vision.
Maintain a strong relationship with the suppliers/customers.
Relay work orders, messages and information to or from workers, supervisors and field inspectors.
Confer with customers or supervising personnel in order to address questions, problems, and requests for service.
Prepare daily work and run schedules.
Receive or prepare work orders.
Manage stock control and reconcile with data storage system.
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