LiveCareer-Resume

operator packager resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Industrious Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 10 years of related experience, including basic maintenance tasks, equipment operation and inspection abilities.

Skills
  • Communications
  • Customer service
  • Team Management
  • Supervision
  • Micrometer reading interpretation
  • Reading comprehension
  • Reading planograms
  • Basic print reading skills and layout skills
  • Diagram reading
  • Shipping Documentation
  • Shipping and receiving
  • Order picking and processing
  • Packing and scanning
  • General laborer
  • Forklift operation
  • Heavy equipment operations
  • Heavy industrial equipment
  • Welding and fabrication
  • Arc welding techniques
  • Welding abilities
  • Welding equipment
  • Arc welding
  • Product tests
  • Project Organization
Work History
04/2019 to Current
Operator/packager General Dynamics Tucson, AZ,
  • Loaded and operated assigned Type machines to produce Product.
  • Assisted technicians in machine handling and set up.
  • Monitored daily operations and made adjustments to production line where necessary.
  • Packaged and moved completed products.
  • Verified documentation and work order requirements.
  • Monitored quality of incoming materials and completed in-process quality inspections.
  • Cleaned, inspected and lubricated machinery within assigned area.
  • Completed work according to schedule and helped struggling team members.
  • Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Closely inspected parts for cleanliness and freedom from contaminants.
  • Assessed materials, parts and final products for quality, and removed defects.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for Type operations.
06/2014 to 08/2019
Operator Specialist Sonic Automotive, Inc. Cary, NC,
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Assessed materials, parts and final products for quality, and removed defects.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for Type operations.
  • Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
  • Fabricated new and repaired defective Type components, using Tool and Tool.
  • Worked with Type customers to understand needs and provide Type service.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
07/2009 to 03/2019
Auto Parts Specialist International Paper Company Pine Hill, AL,
  • Served customers in-store and by telephone to answer questions and place orders.
  • Tracked parts use and charged items to customer accounts for billing.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Satisfied customers with fast, knowledgeable service for Type product needs.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Issued parts to technicians to complete customers' repairs.
  • Increased store revenue by cross-selling products and upselling services to customers.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Identified early product failure trends and communicated information to customers to help select more suitable parts.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
08/2006 to 05/2011
Customer Service Supervisor Walmart City, STATE,
  • Exceeded team goals and collaborated with staff members

  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Compiled and analyzed customer feedback data to develop new strategies and corrective action.
  • Assessed and authenticated customer exchanges, voids and returns.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
Education
Expected in 06/2006
High School Diploma:
R Nelson Snider High School - Fort Wayne, IN
GPA:

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Resume Overview

School Attended

  • R Nelson Snider High School

Job Titles Held:

  • Operator/packager
  • Operator Specialist
  • Auto Parts Specialist
  • Customer Service Supervisor

Degrees

  • High School Diploma

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