LiveCareer-Resume

operator resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

High-performing Production Specialist bringing superior work ethic and energetic approach to effectively handle fast-paced production. Keeps machinery operating with regular attention to settings and maintenance needs. Supports team members by efficiently cleaning up work areas, and addressing customer questions and concerns by phone.

Skills
  • Machinery operation and maintenance
  • Material loading and unloading
  • Quality assurance
  • Work order review
  • Worksite safety
  • OSHA and USDA guidelines
  • Organization and time management
  • Multitasking abilities
  • Customer service
  • Promotional planning
  • Stocking and inventory
  • Client communication
  • Sales
  • Microsoft office suite
Work History
10/2018 to 04/2020
Operator Flex-N-Gate Corp Effingham, IL,
  • Operated Industrial Augers, Blow Tank, Pre-Breaker, Poop Press, Cooker Equipment, Pallet Jacks, Bobcats and other powered and non powered tools efficiently.
  • Monitored machines during operation to detect sounds of malfunctioning and monitored materials for foreign objects to eliminate potential mechanical problems.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components to keep machines running smoothly.
  • Assessed equipment after each production run, performing all necessary preventive maintenance.
  • Maintained machines within work area, complying with Company, USDA and OSHA safety rules and regulations.
  • Advanced safety training include Confined Space Training and Lock-Out Tag-Out.
  • Maximized productivity by keeping detailed production records and identifying hold-ups.
  • Set accurate feed rates to maintain efficient production and meet schedule demands.
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
01/2018 to 04/2018
Marketing and Merchandising Consultant Tridentusa Health Services Mobile, AL,
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Updated pricing and signage to complete product displays and educate customers.
  • Arranged consistent shelves, bins and racks at 72 locations.
  • Serviced accounts using merchandising techniques to enhance product awareness.
  • Designed displays to deliver engaging and memorable store experiences for shoppers.
  • Developed and implemented creative promotional strategies, bringing in over $30,000 revenue in about 90 days.
  • Oversaw inventory counts each day to maintain stock records and account for shrinkage.
  • Executed optimal sales strategies to achieve commercial goals for Rio Grande Valley market.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Evaluated consumer preferences and behaviors, combined with recognized trends to adjust and enhance marketing campaigns.
  • Established, initiated and optimized business development strategies based on factors including, company targets, product specifications, and market data.
  • Captured new customers by optimizing business strategies and launching products to diversify product offerings.
02/2015 to 08/2016
DNA Specimen Technician SSI Specimen Specialists Of America City, STATE,
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Logged over 100 samples on average, handling each expertly to prevent contamination.
  • Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.
  • Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Set up, maintained and verified sterility of lab equipment and tools.
10/2010 to 06/2015
Hotel Manager/Guest Services Beeville Executive Inn City, STATE,
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Prepared bills for customers to be settled at time of check-in.
  • Promoted hotel brand by designing and executing a direct marketing program by way of FAX, resulting in 500% increase in new business.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Prepared monthly audits and assimilated to hotel owners for review.
  • Increased customer service ratings through pleasant and personable service.
  • Established internal databases and record management systems to enhance accuracy and integrity of all documentation and data.
  • Oversaw day-to-day operations of an 80 room hotel with a staff of 14 employees.
  • Provided exceptional service and assistance to guests which began well before check-in.
  • Provided services efficiently and with high level of accuracy.
  • Supervised team of 4 front desk agents and helped to resolve issues arising during shifts.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Participated in financial activities such as setting room rates and establishing appropriate budgets.
02/2007 to 02/2009
Universal Agent West Customer Management City, STATE,
  • Facilitated communications through management of inbound and outbound customer calls.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Evaluated customer information to develop potential solutions to customer concerns and maintain highest-quality customer service.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost Customer satisfaction.
  • Provided primary support to internal and external customers in fast-paced environment.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Sought ways to improve services provided.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Helped average of 160 customers every day by approaching conversations with positive attitude and focusing on single call resolution of issues, to further insure complete customer satisfaction.
  • Answered over 20 calls per hour to meet fast-paced call center demands.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
  • Addressed escalated customer service issues sent from trainers and established agents to save customer relationships.
  • Executed multiple projects efficiently.
  • Contacted customers and returned calls promptly.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Responded proactively and positively to rapid change.
Education
Expected in to to
High School Diploma:
Junction City Sr High School - Junction City, KS
GPA:

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Resume Overview

School Attended

  • Junction City Sr High School

Job Titles Held:

  • Operator
  • Marketing and Merchandising Consultant
  • DNA Specimen Technician
  • Hotel Manager/Guest Services
  • Universal Agent

Degrees

  • High School Diploma

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