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Operator Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Production positions
  • Machining and production standards
  • Materials movement
  • Loading and unloading protocols
  • Assembly procedures
  • Equipment operation
  • Quality assurance standards
  • Team building
  • Customer service
  • Operational improvement
  • Problem resolution
  • Supervision
  • Team management
  • Inventory management
Experience
01/2020 to Current Operator Fmc Corporation | Wyoming, IL,
  • Put completed products into packages and moved to staging locations.
  • Reviewed documentation and work order requirements.
  • Evaluated materials for quality and sorted parts and final products.
  • Monitored operating power plant equipment and readouts to identify problems and pursue corrective action.
04/2019 to 01/2020 Produce Clerk Festival Foods | Salem, WI,
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Assisted customers based on currently available product, promotional and policy information.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Operated different grocery store equipment including balers, power jacks and slicing machines.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Assessed floor displays to determine which merchandise required restocking.
  • Loaded and unloaded delivery trucks or vans to maintain store's inventory.
  • Notified store manager immediately of any spills or issue, enabling quick clean-up and remediation.
  • Collaborated with 2 managers to provide quality control by inspecting, counting and checking merchandise.
  • Greeted customers and provided immediate and courteous service at all times.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Frequently communicated with vendors to determine backorder availability and future inventory.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Checked prices and found requested products in the store for customers.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
  • Rotated stock to maintain freshness and promote customer purchase.
  • Cleaned shelves and restocked with new inventory when products were running low.
  • Monitored work environment for safety, cleanliness and organization throughout shift.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
02/2009 to 12/2012 Deli Clerk Spartannash | Clio, MI,
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
08/2004 to 03/2009 Restaurant Manager Bloomin' Brands, Inc. | Panama City, FL,
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Developed and maintained exceptional customer service standards.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Built revenue by delivering innovative catering services, leading region in catering sales.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Collaborated with Executive Chef to analyze and approve all food and beverage selections.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Created new safety procedures manual that met local regulations and was disseminated to all bartenders and wait staff.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Managed accounts payable, accounts receivable and payroll.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Initiated negotiations regarding vendor contracts and kept updated records of contracts.
  • Regularly updated computer systems with new pricing and daily food specials.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Assessed operational performance to measure compliance with regulatory, industry and brand standards.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
Education and Training
Expected in 05/2004 High School Diploma | Land O' Lakes High School, Land O' Lakes, FL GPA:

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88Good

Resume Strength

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  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Land O' Lakes High School
Job Titles Held:
  • Operator
  • Produce Clerk
  • Deli Clerk
  • Restaurant Manager
Degrees
  • High School Diploma